My SSI check didn’t come and my SSI disability eligibility has been approved. How can I get money to pay for my housing?

By / March 3, 2016 / SSI Benefits / 577 Comments

Learn about quick payment when SSI Disability Eligibility is approved but payment is delayed or not received.

Types of Expedited Payment
The Social Security Administration has two procedures in place to get money to you if you have met the requirements for SSI Disability eligibility but your payment has been delayed or sent but not received. These are emergency advance payment and immediate payment. See our article What Requirements Do I Have to Meet for SSI Disability Eligibility? for a discussion of SSI eligibility requirements.

Emergency Advance Payment
One-time-only emergency advance payments are made to people who are determined to have SSI disability eligibility, who have not yet received any SSI benefits, who have a financial emergency as defined by the Social Security Administration, and who are due SSI benefits that have been delayed or paid but not received.

A “financial emergency” means that you need money right away due to a threat to health or safety, such as not having enough money for food, clothing, shelter, or medical care.

The maximum emergency advance payment you may receive is the smallest of the SSI Federal Benefit Rate, plus any federally administered state supplement; the total mount of benefits due, and the amount requested for the financial emergency.

An emergency advance payment is not extra money. The advance payment will be withheld from past-due benefits. If you are not eligible for back pay, the advance payment will be deducted from your ongoing benefits. Collection of the emergency advance payment can be spread over a period up to six months.

Immediate Payment
Immediate payment is different from an emergency advance payment in that it can be paid to someone who has been receiving SSI payments, not just to someone who is newly eligible. You can receive an immediate payment if your SSI payment has been delayed or has been sent but not received and if you are facing a financial emergency.

The immediate payment is also different from an emergency advance payment in that the full immediate payment is collected from the next regular SSI payment due you.

My SSI check didn’t come and my SSI disability eligibility has been approved. How can I get money to pay for my housing?
4.67 (93.33%) 3 votes

  • Dear Bernard,

    It may have disappeared because it has been paid. Keep in mind that the emergency payment will be collected from future benefits.

    Sincerely,
    Kay

  • Dear Kia,

    Given how late in the month the computer processing was completed, it was probably too late for payment of a regular monthly benefit on May 1. The May benefit will likely now become part of the back pay with the first monthly benefit on June 1. If you wish, you can contact the representative to find out if my analysis is correct and whether the back pay can be released in May.

    Sincerely,
    Kay

  • Dear Carla,

    It is possible that the second warning was sent out before you submitted the missing information; but just to be sure, I suggest that if possible you take all three letters to Social Security to double check that your claim is not set for closure.

    Sincerely,
    Kay

  • Dear SB,

    Ordinarily a DirectExpress card will not be issued until a claim has been medically approved, although a few people have reported receiving one earlier. However, you have been told that he is eligible, so the card would likely be set up in preparation for payment.

    Sincerely,
    Kay

  • Dear Keyashia,

    You can report non-receipt of payment and if the payment was sent out, you can get a replacement payment.

    Sincerely,
    Kay

  • You are welcome, MP.

  • Dear MP,

    Take the earnest money papers for the purchase of the home and some document from the title company stating the most the closing costs will be (they may not have the exact figures) to your local office and request rapid release of the needed amount within a week so that you can purchase the home when escrow is set to close. If the title company does not have the exact figures, ask them or another knowledgeable party such as a realtor to write up a figure that is the most you will have to pay at closing. Closing costs include the title company costs, lender fees, advance taxes and insurance, county title recording fees, remainder of a down payment, etc. The local office should be able to prioritize approval of early installment and pay it quickly.

    Sincerely,
    Kay

  • Dear Elizabeth,

    Did you mean to say that your son’s benefits have not been deposited? If so, report non-receipt to Social Security. If that is not what you meant, please explain and I will respond again.

    Sincerely,
    Kay

  • Dear Keyashia,

    I am not certain about your situation. If you are saying that you did not receive a check that was sent to you, you can report non-receipt of payment and request a replacement payment.

    Sincerely,
    Kay

  • Dear Rionmar,

    I suggest following up with the same person who said that the benefits were “squared away” to find out what still needs to be done for you to get the benefits. You can also request an emergency replacement payment from the local office based on needing the money to pay rent or mortgage.

    Sincerely,
    Kay

  • Dear Elizabeth,

    If your son’s benefit was deposited to a bank account, you can write checks if the account is a checking account or make withdrawals in a bank branch or ATM if the money went to a savings account. If the money was deposited to a DirectExpress card, funds can be taken off the card at an ATM. If a card is involved, I suggest that you talk with the company that issued it to find out the rules for withdrawal so that you do not incur withdrawal fees.

    Sincerely,
    Kay

  • Dear Baxter,

    You need to report non-receipt of the payment and either give them another bank account or DirectExpress card to send the payment to or request a paper check.

    Sincerely,
    Kay

  • Dear Renee,

    SSDI is Social Security Disability Insurance and the benefits are paid to individuals who have worked and paid taxes into the Social Security system. Your child might be eligible for Supplemental Security Income (SSI) disability benefits if his ADHD is severe enough to interfere significantly with normal function for a child his age and if your family’s income and assets are within the SSI limits.

    Sincerely,
    Kay

  • Dear LMC,

    By now you may have been able to get an emergency payment from the local office.

    Sincerely,
    Kay

  • Dear Lisa,

    If you set up a bank account for direct deposit, the money will go into the bank account and, if you want a debit card on the account, you have to request it from the bank. If you, instead, requested the funds be paid to an DirectExpress card, you should receive a card. Either way, it could take a month or two for the change over.

    Sincerely,
    Kay

  • Dear Jason,

    The time it takes anything to be processed in the payment center is unpredictable. I suggest that you follow up with the local office and ask them to send an inquiry to the payment center urging that the provisional payments be authorized.

    Sincerely,
    Kay

  • Dear Annette,

    Do you have the number you called to share with others?

    Sincerely,
    Kay

  • Dear Jess,

    If you have not received the payments by now, I suggest reporting non-receipt of the January 11 payment, which may include the January monthly benefit. You should also have received a payment on February 1. If you haven’t received anything, it is likely that none of the payments were actually released. If you have received some but not others, then report of non-receipt is appropriate.

    Sincerely,
    Kay

  • Dear Chaiya,

    There may be time for Social Security to suspend your payments until your new bank account information is processed; otherwise the payments may go to the old, closed account and have to be returned by the bank before they can be issued. So, I suggest you talk with Social Security about what is the best action to take to get the benefits most quickly.

    Sincerely,
    Kay

  • You are welcome, Arthur.

  • Dear Elsie,

    Your sister does not need to reapply for SSI; her SSI and Social Security will be paid separately with SSI continuing to come on the first of the month. If she got a Social Security check in January after already being paid full SSI, she will have an overpayment in the amount of $385. She should be paid correctly in February.

    Sincerely,
    Kay

    Sincerely,
    Kay

  • Dear Rosland,

    It means that your son has been approved and that the check is in the mail. Usually the mail takes at most five days. You are almost to double that time now. If you do not receive the check this weak, follow up to your local office.

    Sincerely,
    Kay

  • Dear Alexis,

    If Medicaid is paying for at least half of his bill, his Supplemental Security Income (SSI) benefit will be reduced to $30. If he is actually receiving Social Security and not SSI, then all the payment except $30 would likely have to be paid to the nursing home. Start out by checking with the nursing home to see whether they applied to be payee for your grandfather. If not, go to your closest Social Security office to inquire about the benefits. If your grandfather is mentally capable, take a note from him that authorizes you to investigate his missing payments. The note should include his Social Security number.

    Sincerely,
    Kay

  • Dear Arthur,

    Your post is a little confusing in that you say benefits were received; yet you also say that your former bank has no record of receipt. I suggest that you check with the bank on January 18, which will allow for another overnight bank accounting run after the three-day bank holiday weekend. Then talk to Social Security to get a time frame for replacement after they receive the funds.

    For the benefit of others reading this thread, I’ll mention that it is a good idea when changing bank accounts to keep the old bank account open until benefits start to be deposited to the new account. This is true whether you have a pending claim or an approved claim in pay status.

    Sincerely,
    Kay

  • You are welcome, Nataski.

  • Dear Trish,

    I’d say that the first date was a mistake because payment could not be started until you had the financial update interview. Monthly benefits are paid first and are typically due on the first of the month. The back pay will likely be paid later in February.

    Sincerely,
    Kay

  • Dear Jerry,

    Your first payment may be sent via paper check, but you will also be asked to sign up for a special use DirectExpress debit card to which benefits will be loaded each month. Usually the first payment is a monthly payment, so it is likely that the back pay will be paid to the card.

    Sincerely,
    Kay

  • Dear Nataski,

    If your daughter received her first installment in June, she should have received the second one in December. If she doesn’t receive it by the end of January, I suggest visiting a local office to ask what needs to be done to release the funds and whether it can be done while you wait.

    Sincerely,
    Kay

  • Dear Stacy,

    I am not aware of any general problem with Social Security payments that are due on the third of the month. If he has not received the payment by now, I suggest that he call Social Security to find out whether it was issued and, if so, when and to where. He can request a replacement payment if the payment has gone astray. Of course, if the payment was not issued, he needs to find out why and what he needs to do to have the payment released.

    Sincerely,
    Kay

  • Dear Kimmada,

    After the replacement is authorized, it will take about three overnight computer runs with the banks’ runs on business days for the money to get into your account. I suggest that you call Social Security at 1-800-772-1213 to see whether the payment has been scheduled and, if so, when.

    Sincerely,
    Kay

  • Dear Kimmada,

    I would expect the replacement to take a week to ten days. The money sent to the closed account probably has to be returned by the bank before it can be reissued.

    Sincerely,
    Kay

    • kimmada patton

      Is it coming in the mail or to my direct deposit account and i called ssi they seen it. It came back. So now i wait to get a replacement because they said they were replacing it

      • Dear Kimmada,

        The replacement payment will be issued however you set it up when you requested replacement. If you are not sure what that was, watch both the mailbox and the bank account.

        Sincerely,
        Kay

  • Dear Serenity,

    I suggest that you go to the office and request replacement of the benefit checks and request that one of them be paid to you that day as an emergency payment. While you are there, try to get them to set up the payments so that the other replacement and future payments go to the card.

    Sincerely,
    Kay

  • Dear Jacqueline,

    It seems that reinstatements have been taking several months and the payment for non-substantial gainful activity (non-SGA) months will always lag behind one or two months at best. One strategy to get through it could be to reduce spending as much as possible to save for the months that benefits are due but not paid yet due to lag time. The local office has can send an inquiry to the payment center, but it has no control over the reinstatement processing.

    Your husband should be keep in mind that the Extended Period of Eligibility (EPE,) during which benefits benefits are suspended for SGA months and paid for non-SGA months, is limited to the thirty-six calendar months immediately following the end of the trial work period (EPE). After the thirty-six months if he works and performs SGA, his claim will be closed.

    Sincerely,
    Kay

  • Dear Tee,

    I am glad that the funds became available.

    Sincerely,
    Kay

  • Dear Abigail,

    Presumably someone fraudulently changed your address to get access to your benefit check. I recommend that when you receive your next payment that you open a bank account and set up direct deposit of benefits. I would not have expected the replacement check to have been received for a few more days, but you should have received the regular monthly benefit on the 30th. I suggest that you report another non-receipt, just in case it was accidentally sent to the same incorrect address.

    Sincerely,
    Kay

  • Dear Melissa,

    I suggest that you go to the local office if possible and politely ask to see a supervisor because you are being given conflicting information. Explain that you are being told different things and you would like to know what the situation is and what you or they need to do for your daughter’s benefits to be issued.

    Sincerely,
    Kay

  • Dear Margo,

    Contact the local office to find out why your daughter’s benefit was not issued.

    Sincerely,
    Kay

  • Dear Debra,

    The SSI payment should have been available on December 30, the last business day before the weekend. Social Security offices are open today, so hopefully you can find out what is happening and when the benefits will reach you.

    Sincerely,
    Kay

  • Dear Tee,

    The four-day holiday weekend would account for some of the delay. I suggest that if you have not received the payment by January 3, you call Social Security to report non-receipt.

    Sincerely,
    Kay

  • Margaret

    My son already receives SSI he has to see a doctor Disability is sending us to. They are telling me they aren’t sure if my son is still disabled. I don’t understand social Security declared my son disabled in 2014 he has hand and heart disabilities these are physical disabilities they have tons of medical files from 2012-2016 everything from x-rays to doctor records surgery papers medical notes and paper work saying he has Tested positive for Holt Oram syndrome from the genetics.Why are they telling me they need more records? He must have at least 200 pages in his file. What happens after he see’s the doctor they want him to see? Will my son lose his benefits? I have been his payee because he’s only 3. Also social Security said he would get a 2 dollar increase in January so I don’t get why the disability determination is telling me my son benefits could be stopped if I don’t go to their doctor? Also they told me they would pay reimbursement for traveling to the doctor any idea how they pay the money back? I would like it to go back on my son direct express card.

    • Dear Margaret,

      Be sure that your son attends the examination even though it may not seem necessary to you. If he does not, his claim likely will be closed. I do not know how the reimbursement will be made, but it seems likely by check because reimbursement is different than benefits.

      Current medical information is needed to determine current eligibility. You can’t be guaranteed which or how many of your son’s medical records from the last two years they have. You can ask the examiner to identify the records in file (providers and dates of service) for that period. If important ones (cardiac testing, for example) are missing, you can get them and submit them. The increase in benefits will apply as long as your son continues to be disabled and eligible for benefits.

      Sincerely,
      Kay

  • Dear Candace,

    You are not supposed to co-mingle your funds with your son’s funds because once a year you have to show how, as payee, you used his benefits. Also, when his claim comes up for its annual financial review and redetermination of financial eligibility, you have to be able to show how much money he had on hand each month, which won’t be possible if your money is mixed with his. As soon as you have a payee appointment letter, you should take it to the bank to set up an account for your son’s benefits with the title “your son’s name by your name, representative payee.” To answer your question, after all the paper and computer work is done, it will take about three to five days for direct deposit. How soon that work is done will depend on how busy your branch office is.

    Sincerely,
    Kay

  • Dear Leisa,

    Questions are not visible until they are answered. Yours was answered just a few moments ago on December 13.

    Sincerely,
    Kay

  • Dear Leisa,

    I suggest that you go to the office and request a critical-need payment because it would provide immediate payment from the local office. Hopefully the representative is correct that a critical need payment can be issued before the trace has been completed. If it cannot be, at least you could arrange to have the payment issued locally for you to pick up without mailing as soon as it has been traced.

    You have asked your question in the Supplemental Security Income (SSI) forum, but you also say that you do not have funds for medication. Usually individuals who receive SSI have Medicaid that covers medications. I bring this up because if you are actually receiving Social Security Disability, I’m not sure that emergency payments are available.

    Sincerely,
    Kay

    • Leisa Wooten

      Thank you so much!!! I went to the office this morning. The guy at the phone number gave me bad info. They show a check sitting there to be mailed. He said I have to prove that I will be evicted via landlord statement that she is prepared to do so. If my check doesn’t show on the day he said, I can come the next morning with that statement and a payment will be issued in house. I receive actual disability and I also have medicaid but don’t have the copay money. Thanks so much again!!

  • Dear Shamicia,

    A bench approval (verbal approval at the hearing) doesn’t always mean that you will get the formal decision quickly. I suggest that you call the hearing office in about three weeks to get a status.

    Sincerely,
    Kay

  • Dear Shamicia,

    As soon as you receive the medical approval from the administrative law judge, you can take the letter to your local Social Security office and request dire-need processing because of unhealthy shelter and the need to move for your daughter’s health. Once you are told they have everything from you they need in terms of a financial update, you can ask for an emergency advance payment, which will be limited to one month’s benefits. You can also request expedited release of back pay to help pay for the deposits and other costs related to moving.

    Sincerely,
    Kay

  • Heather

    Hi my son has been receiving a check for several years now. He is autistic and up until February he was living with his father. His father was his representative payee and continued to get my son’s benefits after my son moved in with me. I gained full custody of my son in October and immediately made myself his representative payee. The court order states that I have had him in my home since February and that I will be receiving his benefits on his behalf. I wasn’t able to get an appointment to change everything until the day after his benefits were to be issued to his father. Everything has been turned in on my part but I haven’t received a letter from the office. I was just wanting to know if my son’s benefits will be automatically sent to my address on the first or if it will take some time for the check to come? Because of the changes? I would also like to know what my options are when it comes to the nine months(Feb-Nov)that his father was receiving and spending his benefits? Will my son get that money back? His father did not help me out in any way while he was getting his money.

    • Kay Derochie

      Dear Heather,

      You do not say when you turned in the payee application, so I can’t say for sure when benefits will be switched to your name. If they are not changed over for benefits due to be paid in December, they should be in January. If you have not already, you need to make a statement that your child’s father did not give you any money for your son’s care from February to date. If SSA can get the money back from him, it will be reissued to you.

      Sincerely,
      Kay

      • Heather

        I found out today that the information (wages, address, application, and husband’s permission (son’s stepfather))was misplaced. I turned in the paperwork to the lady at the front and she was supposed to give them to my case worker. My case worker was out on lunch at the time I turned them in so they were supposed to be put on her desk with my phone number so she could call me if she needed anything else. How long will it take to get all the information processed once she puts it into the computer? When should I hear about his benefits?

        • Kay Derochie

          Dear Heather,

          Once all the entries are made, the claims representative will authorize payment. From then, it just takes a a couple overnight computer runs for the authorization to trigger payment released from the treasury and a couple more for credit to the bank or debit card or five days for mail delivery.

          Sincerely,
          Kay

  • Felecia Manogg

    Hi i was wondering i have 7yrbold that on ssi and he gets his check regardless on 1st or if holiday day before…i applied for my other son which got denied then appeal it somehow ssi payment was sent my bank on 25th month idk why cany find answer or recieved letter….why would theu send a chec on 25th

    • Kay Derochie

      Dear Felecia,

      I suggest that you call your local Social Security office for an explanation. The only thing I can think of is that an extra payment is being made for some reason; there would be no reason for an early payment. (If the payment is an indication of approval upon appeal for your other son, it should have been sent to a separate account set up for him.

      Sincerely,
      Kay

      Sincerely,
      Kay

      • Erica Salinas

        Hi , I was approved and I still haven’t received my sons social security supplement it has been 4 months already ?

        • Kay Derochie

          Dear Erica,

          If you are saying that your child was medically approved for Supplemental Security Income (SSI) benefits due to his disability, I suggest that call Social Security at 1-800-722-1213 to request an appointment for the financial update interview that is needed before benefits can be paid. If you don’t get an interview date within ten days, go to the office and request an interview that day.

          If you meant to say that you were approved for Social Security Disability and you have not received your child’s Social Security dependent records paid because he is your minor child, ask the local office to send a follow-up inquiry to the payment center.

          Sincerely,
          Kay

  • Fran

    My last check was December 2015. In August of 2016 I won my appeal case and was determined that my benefits should not have stopped. To date I have not received payment and I have called 1-3 a month since August.

    I have been told that the more needy get payment first and they do not know when I will get paid. What should I do?

    • Kay Derochie

      Dear Fran,

      If you are in danger of losing housing, having a car repossessed, can’t pay for needed medical treatment, you can file a statement of dire need, which will move you up somewhat in line. Whether or not you file a statement, if by the end of the year you don’t receive payment or a letter saying when it will come, you might consider contacting your congressperson’s office to see if they will follow up for you.

      Sincerely,
      Kay

  • Jessica garcia

    I was supposed to recieve my benefits on the 9 th of this month it’s the 14 th now and nothing still when will it get here or who can I call for help

    • Kay Derochie

      Dear Jessica,

      Estimated dates are estimated and can vary. I suggest checking with the local office if benefits are not received by the end of the week.

      Sincerely,
      Kay

  • I was told on my interview I will get my money by the 2nd of Nov. … I moved and put in a change of address i was told it was mailed and prossed on the 2nd …… Do they and will they forward my check are will it be returned to the office? Today is the 5 of Nov. And i have not gotten anything what do u need to do?

    • Kay Derochie

      Dear Mary Kelly,

      If the change of address was with the post office, the forwarding can take two weeks. If you have not yet done so, you need to report your change of address to Social Security so that the next benefits, if mailed, will go directly to your current address. I suggest that you open a bank account for future benefits to be deposited directly.

      Sincerely,
      Kay

      • Stephanie

        Hello Kay….I didn’t know how to start a new thread. I checked my SSA account and it said I have a one time payment showing 11/4/16 the money is not showing in my bank account. How long does it take before the money post in my account or will it be mailed?

        • Kay Derochie

          Dear Stephanie,

          To pass through the banking system it can take about three business days. If you haven’t received the payment within five business days, inquire at your local office or call Social Security at 1-800-772-1213.

          Sincerely,
          Kay

  • Kimberly

    My son receives ssi, he has spastic cerebral palsy, I was his payee, the money covered his meds, therapies, etc. He turned 18 and they said they’d send him his own check instead of putting it in direct depisit, he has not received the check, I tried to call and ask they send him a replacement payment, because he cannot speak, they said they need to speak to him….he cannot speak, or understand, he’s got the mind of an infant basically. How do I ask for a replacement for him? If he gets on the phobe, he’s just going to stare and grunt. They’ll think it’s a joke? Thank you so much for any help,

    • Kay Derochie

      Dear Kimberly,

      Have your son’s physician complete an SSA-787 indicating that your son is not able to conduct business or handle money or pay bills or understand basic information needed to receive his own benefits. Then take the form to Social Security and apply to be reinstated as your son’s payee. The form is available at http://www.ssa.gov/disability/professionals/ssa827_informationpage.htm

      At the same time, you should be able to get information about the whereabouts of his benefits. You may need to set up a new bank account after you are appointed payee because your son’s SSI claim number has changed from his Social Security number and the letters DC to his number and DI.

      Sincerely,
      Kay

  • Kristy

    Hi Kay,
    Myself and my 2 special need daughters receive social security disability we each get $816.74 per month ( that includes our state benefit of 83.74) We normally run out of food and hygiene things every month, so my question is am able to work without losing our benefits? Due to my health I am only able to work 1-3 hours per week. But my Mom’s assisted living is looking for someone to drive the elderly to pickup medication once per week.
    Thank you.

    • Kay Derochie

      Dear Kristy,

      You are receiving Supplemental Security Income (SSI), not Social Security Disability (SSDI). SSI allows $65 a month in work earnings ($85 if you have no other income) before there is any reduction in your benefits. For every $2 over $65 (or $85), there is a $1 reduction. For example, if you earn $100 gross in a month, your SSI will go down by $7.50 ($100 – 85 = 15 / 2).

      Report your work by the tenth of the month following the month in which you receive your first paycheck, even if you make less than $65. Each month thereafter report your earnings by the tenth of the following month. In this way, you can avoid overpayments because if your earnings cause a reduction, the reduction will occur two months later; Make your first report in person taking your pay stub(s) and find out whether your work meets the criteria for reporting by phone in the future.

      Sincerely,
      Kay

  • Cicely allcorn

    I usually recieve my monthly benefits on the 3rd of each month and they are usually are prompt and on time but the payment for the month of October that is due November 3rd was not available in my account and I have three children to take care of I didn’t get a letter in the mail of cancellation of my benefits so what do I do?

    • Kay Derochie

      Dear Cicely,

      If you did not receive your benefits today, I suggest contacting Social Security to find out if your Social Security benefits were issued. If they were, report non-receipt and request a re-placement payment. Note that you may be asked to contact the bank to be sure a deposit error has not occurred at the bank.

      Sincerely,
      Kay

  • Scared Single Mom Waiting

    Hi Kay,
    Let me first say I think its so wonderful you respond to each question asked. Shows a lot about your character. All good things. So my question is I have applied for my 8yr old. We got denied and are now in reconsideration because SSA contacted the wrong Dr for his initial records and we discovered this after getting our denial that they had the incorrect info which led to them getting no records of his condition. Now that we are in reconsideration which began in June 2016(and originally we applied April 2015) I am told SSA has until Nov. 22 to give a decision. Now I am aware it could take longer or they could request additional forms or appointments. However my major question is about dispelling some myths or rumors about payments if he is deemed eligible. I have been told that “back pay” in the amount of the monthly benefit he is approved for times the number of months will be paid to us. Also I have been told it would be paid in two or three parts depending and within weeks. However I have read somethings that don’t line up with these things. My main concern is due to therapy appts and his medication management as well as his schooling I have had some issues holding a job. As a single mom I have worked supporting him and my 13 yr old, but had to stop working due to inability to pay childcare cost and still pay rent etc. for him while i work. Anyway…we are now being evicted from our apartment although I have found a new place to move which is cheaper but 1 less bedroom and now I have to get help from County Services to pay move in fees. Just curious how long will it take for money to come if he is approved. This situation is tough for us.

  • jon

    Hi,
    Im suppose to receive SSDI on the 3rd of each month, when I checked my Direct Express Card online it shows nothing pending. Should I be worried? should I contact my local office or just wait until the 3rd before starting a fuss?

    • Kay Derochie

      Dear Jon,

      If you do not receive your benefits today, the third, I recommend contacting Social Security to find out whether they were issued. If not, find out the reason why; if they were issued, file a report for non-receipt and request a replacement payment.

      Sincerely,
      Kay

  • Ashley Henderson

    My husband collects ssi and ssdi. Can my child,his stepson collect off of him. Also I get child support every 2 weeks for my son. Can he still collect a check off of my hisband without being disabled?

    • Kay Derochie

      Dear Ashley,

      Your child does not have to be disabled to receive Social Security dependent benefits. He or she would be eligible for stepchild benefits from your husband only if your husband’s earned family maximum benefit (FMB) is more than his own Social Security benefit and your son was financially dependent receiving half of his support from your husband at a specific point in time related to the time he became disabled and filed a claim. Also, you and he have to have been married a year. Your husband can check the amount of his FMB and the gross amount of his benefit before any deductions by calling Social Security at 1-800-772-1213.

      Sincerely,
      Kay

  • Jasminr

    I have received ssdi since 2012. I’m 29 and have had a defibrillator for 3 years do to heart failure. I have anxiety and neuropathy and depression. They sent me a letter in july16 saying they are ceasing benefits that I can adjust to work. I currently work 17 hours a week but definatly can not work full time. So i did a reconsideration and asked to continue payment. They did not continue payment. What can I do?

    • Kay Derochie

      Dear Jasminr,

      If you filed your application within ten days of the claim closure letter, you can take the letter and your receipt from filing the reconsideration to the Social Security office and report that your benefits have not continued as they should have. With your documentation, they should re-start the benefits.

      Sincerely,
      Kay

  • Fiona

    My daughter was approved for SSI and received her first back pay in May 2016, he second back pay should be today Nov 1st 2016, and has not been received. Who do I need to contact. Thank you!

    • Kay Derochie

      Dear Finona,

      The installment can be paid any time during the month. If your daughter has not received the second installment by the end of November, contact your local Social Security office.

      Sincerely,
      Kay

      • Fiona

        I went back and checked the date on her first deposit, it was April 28th, 2016, shouldn’t the second deposit have occurred already?

        • Kay Derochie

          Dear Fiona,

          Yes, the second installment should have been paid in October. I suggest that you follow up on the payment with your local Social Security office.

          Sincerely,
          Kay

    • Betty KUBAT

      I’m a senior citizen taking care of my disabled granddaughter.Her check always goes direct deposit to Wells Fargo . Today,nov. 1 st. It is missing . I can’t do it alone. Please help

      • Kay Derochie

        Dear Betty,

        If the benefit has not yet been received, contact your local Social Security office right away to find out if the benefit was issued and, if not, why not, or if it has been issued to report non-receipt and request a replacement benefit.

        Sincerely,
        Kay

  • Cheryl Moore

    Is there any hold up on SS benefits for Nov 2016.. last month I got my Oct benefits on Sept 26,2016 at 2:04 pm.. Usually I get them at like 1-2 am. But always by the last day of the month and that is stretching it. The norm is usually the 28th. my benefits go on a Bluebird American Express for 2 years now with no problem .

    • Kay Derochie

      Dear Cheryl,

      Supplemental Security Income (SSI) benefits are due on the first of the month. If the first falls on a weekend or a holiday, the benefits are supposed to be paid on the last business day before the weekend or holiday. For the money to be available on the due date, it is delivered to the bank, the card company, or the post office prior to that day. If you get the benefits on your card earlier than the first or the due date adjusted for the first being on a non-business day, it has something to do with how the card company is doing business and should not be expected every month. If the benefits are available on your card by the first and this is a chronic problem, you should report it to Social Security so that the can perhaps communicate with the card company about the problem.

      Sincerely,
      Kay

    • Alexander b

      I also didn’t receive my income in the first of November

      • Kay Derochie

        Dear Alexander,

        If you have not received your benefits by now and they were to be issued to a bank account or a debit card, I recommend contacting Social Security to find out whether the beneftis were issued. If not, find out the reason why; if they were issued, file a report for non-receipt and request a replacement payment. If they were issued as a paper check, you may have to wait a few days before you can request a replacement.

        Sincerely,
        Kay

        • carol j long

          hi my me is carol long im calling on u for a issue bout my november ssi check that i havent recevied yet was wandering when or if im surpose to get both of nov n dec in 1 lump sum next week

          • Kay Derochie

            Dear Carol,

            I suggest that if you have not by now received your benefit due to be paid in November that you contact Social Security to find out the status of the payment. If the phone center at (800) 772-1213 cannot explain, call or go to your local Social Security office.

            Sincerely,
            Kay

          • Dear Carol,

            I suggest that if you have not by now received your benefit due to be paid in November that you contact Social Security to find out the status of the payment. If the phone center at (800) 772-1213 cannot explain, call or go to your local Social Security office.

            Sincerely,
            Kay

  • Anonymous

    My friend got approved for SSI 4 Months ago, she was in the process of buying a house and was waiting for the check. I loaned her $1,800, which was all my savings and told her to pay me back when she receives the check for the back pay from SSI. It has been 4 months and i have not yet been payed back that loan. she says that SSI refuses to send her a check unless the child needs it. They bought a new house on a loan, they need to pay that loan back. How can she get the money without me having to take her to court?

    • Kay Derochie

      Dear Anonymous,

      If your friend was approved for Supplemental Security Income (SSI) because she is disabled, then her explanation doesn’t appear to be accurate. Her child’s needs would not affect her being paid. On the other hand, if her child was approved for SSI benefits because he or she is disabled and more than six months of back pay was due, the money would have been paid into a restricted-use account limited to specific uses related to the child’s disability such as medical treatment and rehabilitation services. If it is the child who is eligible, your friend will not have any back pay she can use to repay you. if that is the case, I suggest that you ask your friend to set up a written monthly repayment plan to pay off the loan over time.

      Sincerely,
      Kay

  • Courtney

    I was granted my disability for back pay only. A check for 11904. was sent to the wrong bank account on October 3rd was returned by the bank back to social security on the 4th. I have been calling everyday to get this re issued to the correct account since October 4th. They keep telling me it has not been reissued yet. And that we are waiting on the office in Baltimore to reissue the check. The manager of my local office has sent messages as well as reps. They have had the correct bank info since July so it should have never gone to the wrong account. How long does this normally take.

    • Kay Derochie

      Dear Courtney,

      Hopefully, the benefits will be reissued within a month. The local office has done what it can to get the funds reissued. Now all you can really do is wait.

      Sincerely,
      Kay

  • I always get a check for my daughter on the 3rd. Well I didn’t receive it October 3rd. I called ssi and they said it has been mailed. What do I do.we really need it.

    • Kay Derochie

      Dear Jackie,

      With the check in the mail, all you can do is wait for it. If it is making you late with your rent, communicate with the landlord what is going on.

      Sincerely,
      Kay

  • Alisha

    Hello. I receive payments for my son on the first of the month. My checking account closed and I updated my account information but it was after the 15th. They sent the payment back to ssi. How long will it take to go into the correct account ?

    • Kay Derochie

      Dear Alisha,

      I would expect it to take a couple weeks. I suggest that at the end of the week you check with Social Security to make sure that the new direct deposit information is on your son’s computer record and that the returned funds have been received and are in the process of being reissued.

      Sincerely,
      Kay

  • Johanna Jones

    Hello Kay
    I was just approved and will begin receiving SSI in November. I will get 505.50. My son was approved last week, he is 7. My husband works PT at 8.00 an hour. Will my benefits affect my son’s and will his affect mine? How does that work.
    And when should I expect my back payments?

    • Kay Derochie

      Dear Johanna,

      Your SSI benefits and your son’s SSI benefits do not affect each other. You should receive any back pay for yourself this month. Your son’s benefits will likely be paid around the same time as yours or a little later.

      Sincerely,
      Kay

      • Johanna Jones

        Thanks so very much! So, I should get my back pay in October?

        • Kay Derochie

          You are welcome, Johanna.

  • Quameshia Hogue

    My daughter gets ssi and for some reason did not get it on the 1st or the day before. I get ss and mine was pending on my card but hers wasnt. Why would that be. Did her evaluation already this year. Dont have to do it for another 3 years. I havent gotten anything in the mail from them. I don’t know what to do.

    • Kay Derochie

      Dear Quameshia,

      Several people have reported not getting their SSI on the first, which fell on the weekend or on the day before. If your daughter has not received her SSI by now, check with Social Security to be sure that it was issued and if it was report non-receipt and request replacement.

      Sincerely,
      Kay

  • Diamond

    Hi
    I have a question.I recently moved from NY to pa and I didn’t put in the address change so my Ssi stopped in July and I just got reinstated in sept(didn’t know I could do that until now) my question is how long will it take for payments to start? And also will I receive money from months I missed?
    Thanks

    • Kay Derochie

      Dear Diamond,

      Your should get payment back to the first month benefits were suspended. How long it will take depends on how busy the local office is. If you have not received payment within two weeks, follow-up.

      Sincerely,
      Kay

  • Cristal

    At my last old address i been getting my daughter disability payment on the 1st of each month but since I moved to a new address and I went to the Social Security office to chance it on steptember 16 2016 I haven’t received the payment and it’s already November second 2016

    • Kay Derochie

      Dear Cristal,

      I think you meant to say that it was already October 2. Because benefits were due on a weekend, they should have been available on Friday, September 30. If you have not received them by now, I suggest calling Social Security to find out if they were issued. If so, you can report non-receipt and request a replacement payment.

      Sincerely,
      Kay

  • Nicole

    My daughter has been receiving ssi benefits for the past coupl years. I always get my money on the direct express card on the first and this month there is nothing in there and it is the second and it says no pending deposits. I am freaking out because I use this money for our rent. Help!

    • Kay Derochie

      Dear Nicole,

      The first fell on a Saturday, so the benefits should have been available on September 30. If you have not received them by now, contact Social Security to find out if they were issued. If they were issued, you can report non-receipt.

      Sincerely,
      Kay

  • Dylan Lavender

    I was told that my ssi payment was to be deposited on the 30th because October 1st fell on Saturday but it was not deposited I checked again and it’s still not in my account

    • Kay Derochie

      Dear Dylan,

      If the funds are not deposited on Monday, the third, report non-receipt to the Social Security Administration.

      Sincerely,
      Kay

  • Michelle

    My mother used to receive a check on the 3rd of the month and when it falls on the weekend comes on the 1st however this week it did not come at all so will there be a problem with the Social Security or is it a problem with the bank and if it’s both what is her next move

    • Kay Derochie

      Dear Michelle,

      The third falls on a business day so your mother should be receiving her benefits on the third.

      Sincerely,
      Kay

  • My daughter was owed back pay, but when we went to our local office they didnt say how much she would get back. So two weeks later we got $1000. And tonight her October 1 payment posted of $703, but i was told it would be $733, my question is, do u think the $703 is back pay as well ? It was 2 separate deposits equaling $703, is why im wondering, and because it wasnt the $733 i was told in office. But seeing that it is her actual deposit date, would that be the true deposit?

    • Kay Derochie

      Dear Veronica,

      Monthly benefits are not paid in two parts and back pay is usually released in payments up to $2,199, so I am at a loss to explain the payments. I suggest that you ask Social Security. You may be able to get an explanation by phone from the call center at 1-800-72-1213.

      Sincerely,
      Kay

  • Joseph

    I use netspend for my benefits and get them a few days early everyone else I know who also uses netspend has received their benefits but I haven’t and haven’t received anything from Social Security stating that I was cut off I have bills to pay that are due tomorrow and I haven’t been given a straight answer as to what’s going on is there a way I can check my benefits status

    • Kay Derochie

      Dear Joseph,

      If you have not received the benefits by the due date, not when you get them early, contact Social Security to see if the payment has been issued and, if not, why.

      Sincerely,
      Kay

  • I have a question my ssdi direct deposit was supposedly been deposited to my card on 9/2/16 i checked and NOTHING, so i checked again on 9/3/16 NOTHING. So now im getting nervous on MY SOCIAL SECURITY i checked it specifically had 9/2 when i check it says YOUR CARD ACCOUNT BALANCE IS 0 DOLLARS, AND THERE ARE NO PENDING DEPOSITS. This is Labor day weekend not sure if anything is open i have bills to pay, need food and medication. Will i jave to wait til Tuesday to check to see if my money will be deposited to my direct express card? This has never happened before i received payment on time last month on my direct express card. Also my son started receiving benefits in January 2016 because im on SSDI my Representaive Payee appled for him to recieve benefits i haf been getting disability since 1997 started working in September 2004 to 2009 do to an injury at work. He was born in 2001 so my Rep advocated for him to receive from then to now he hasnt recieved any back pay, he started getting $360 and change on April 1. 2016 it suddenly stopped i havent received anything, got a lawyer and they said that another state was taking his money, i dont know whats going on, can you help me?

    • Kay Derochie

      Dear Terri,

      Benefits due on the third of the month were scheduled to be paid on September 2. If you and your son have not received your monthly benefits by now, you and your payee should visit a local Social Security office to find out why payments did not go out. Perhaps they have been misrouted. Another possibility is that some requested information was not returned such as a continuing disability review form. Your son would be eligible for benefits beginning six months before the month the application was filed for him and should have received any back benefits due by now.

      Sincerely,
      Kay

      S

      • Catherine

        My check was mailed to an old address the post office said it was sent back to social security because they can’t forward checks. Went down to SSI office yesterday but they still don’t see it in the system that it was returned. How long does it take? I really need to pay my rent

        • Kay Derochie

          Dear Catherine,

          It can take ten days or more for returned mail to make it through the postal system and then it has to be processed by the Treasury. Inquire whether a stop pay can be put on it and an emergency payment issued. You might also request a letter from Social Security to show your landlord that says you reported non-receipt of a payment that was sent to an incorrect address.

          Sincerely,
          Kay

      • Troy

        Dear Kay,

        I have been receiving SSI for almost 2 years now. I moved over a year ago and got switched to a new branch location, since then I have not been able to get in touch with my case worker. She called once a month ago and I missed it and she said she needed to reevaluate my case. I have called her back numerous times in the last month trying to get back with her because I did move but I had faxed over the documents (New lease agreement) and have heard nothing back. Friday I got a letter in the mail saying that I will not get my benefits in October. Since I have moved and I know the location my case worker is at now is not the location I will be at when they finally but in this new address change finally should I go to the office I am assigned to now or the new office? Also how long does it take for me to get my money back? Since today is the 26th if they put it in today with in get the money in time to pay my rent between the 1st and the 5th (Length of time my landlord gives me before tacking on late charges)

        • Kay Derochie

          Dear Troy,

          The office that serves your current address is the one to be handling your change of address. If they processed the necessary information on the 26th, you might have a chance of receiving benefits by the 5th.

          Sincerely,
          Kay

    • Daniel julian

      Always get my disability check by the 13th but still not here no paperwork has come how long do I wait

      • Kay Derochie

        Dear Daniel,

        I wonder whether you meant to type the “3rd of the month, not the 13th. If so, you can report non-receipt now. If not, I suggest calling Social Security to clarify your payment date because Supplemental Security Income (SSI) benefits are paid on the first of the month. Social Security benefits are paid either on the 3rd of the month or on the second, third, or fourth Wednesday of the month.

        Sincerely,
        Kay

  • Precious Gilmore

    I didn’t get my ssi check on the first and i don’t know why

    • Kay Derochie

      Dear Precious,

      That is good news.

      Sincerely,
      Kay

  • A. B.

    Hi,
    I’m a rep for my son who’s been receiving SSI payments for several years now. Recently SSA recieved inaccurate info regarding a bank account that was in none of our names, just one person was a signer for the non profit bank account.They stopped payment, but I immediately sent a written letter saying I am appealing and would like the benefits to continue. Unfortunately, it wasn’t processed in time, so we have yet to see this month’s pay. However, I am going down with the proof the SSA needs in order to receive his benefits again. The case worker says she will have them deposited into his account asap, however we need the funds for him NOW. Is there any way we can get them to cut him his check for just this month rather than waiting til late next week or the one after to receive his money???

    • Kay Derochie

      Dear A.B.,

      You can request an emergency payment; but I am not aware that a local office has the capacity to write a physical check and hand it to you. If you find out it does, please let me know.

      Sincerely,
      Kay

      • Willie Roberts Divine

        I have over 6 different claim numbers that I owe money , which I was paying out my childhood benefits and for 2years I’ve been not receiving what the paper stayed I will be receiving and since I went to jail 8 months they mixed me up to other peoples claims….. Who do I write or Notify to review my unfairly treatment of now I’m left Homeless….. Without any concerns?????

        • Kay Derochie

          Dear Willie,

          I suggest that you take all the overpayments letters to the Social Security office and tell them which claim number(s) is(are) associated with your claim(s). Your Childhood Disability Benefits (CDB) would be on your parent’s number. If you got Supplemental Security Income (SSI), your SSI claim would be under your own number. If you have it also take identification that shows your date of birth.. Ask them to straighten out the records. Be sure to keep the original copies of the letters in case you need them in the future.

          Sincerely,
          Kay

      • Phyllis

        Actually the local offices can write physical checks for a max value of $999.00

        • Kay Derochie

          Thank you for the information, Phyllis.

  • Kina Cathey

    My son recieve ssi i gets a letter on the 23rd stating benefits will be terminated due to not sending back an annual report so i go into the office on the 24th and do the paperwork but today is September 1st and I still haven’t received his direct deposit i called Tuesday & was told im back in paying status so why didnt he get funds today

    • Kay Derochie

      Dear Kina,

      If you have not received the payment by now, I suggest you call again to find out whether a payment has actually been sent out and, if so, on what date. If it has been more than three business days since the date it was paid, follow up to your local office in person.

      Sincerely,
      Kay

  • Jovan Chapman

    Good morning
    Does direct express show pending payment on weekends or do they usually show it on weekdays instead?

    • Kay Derochie

      Dear Jovan,

      I cannot answer your question, but I would think that the date of payment shown would be the actual date of the payment, which would not be a weekend or federal holiday. I suggest that you call the DirectExpress compnay to inquire.

      Sincerely,
      Kay

      • Tiaqua Bradley

        Hi. I don’t know how to start a new thread, so I’m asking here and I hope that’s ok.
        My daughter’s back pay was supposed to come today, but it didn’t. Our local office said it was mailed on the 24th but that they’d put a trace on it. I think he said it was sent certified, but I’m not 100% sure. What happens now?

        • Kay Derochie

          Dear Tiaqua,

          The “trace” referred to will be a check to be sure that the check was not cashed by someone else. If it has not been cashed, the payment will be replaced. If it has been cashed, there will be an investigation to see who cashed it, which could result in a delay in getting a replacement. If you haven’t received payment or been contacted about it in ten days, I suggest that you return to the office to get an update on the situation.

          Sincerely,
          Kay

          Sincerely,
          Kay

          • Tiaqua Bradley

            Thank you

            • Kay Derochie

              You are welcome, Tiaqua.

          • Tiaqua Bradley

            Hi. I found out today that they sent the checks to the right address but with the wrong zip code. I have to go to the local office tomorrow to update my address so that they can reinstate her benefits and have it sent out.

    • JonCyle McKellar

      Hello Ms. Kay Derochie,

      Ive been reinstated and approved for benefits. However one i was wondering would i be able to receive back pay for benefits that i’ve missed? Two i was wondering since im receiving benefits under my mother i was told i was supposed to receive 589.00 a month..but i checked my account and its less than 300.00 dollars for the month why is this happening. I have played my part but it seems like they’re screwing up the process more. Im homeless and need immediate assistance. Hopefully you can help bring this into perspective for me. Thanks in advance Ms. Kay.

      • Kay Derochie

        Dear JonCyle,

        You should be paid benefits for all the months that benefits were suspended, though it may take a month or more. I suggest that you file a statement of dire need based on being homeless. Your Childhood Dependent Benefits that are being paid on your mother’s account could have changed to a lower amount if another dependent (or qualifying survivor if your mother is deceased) has become entitled to benefits on the same earnings record causing the total available dependent benefits to be divided among more people. Given the low amount of your benefit, you can apply for Supplemental Security Income (SSI) disability benefits to supplement your Social Security. SSI applications can be filed at your local Social Security office.

        Sincerely,
        Kay

  • Tona Brown

    Hi, I recieved a letter stating that my son was approved for ssi on august 3. Was suppose to have an interview with my local social security office on the 12th, but the office was closed due to flooding. I called the next business day and they said they would reschedule my interview but I have not recieved anything. Is there anything I can do to speed up the process?

    • Kay Derochie

      Dear Tona,

      The office may not yet be open for business. I would give them another week and then call to try to set up the appointment.

      Sincerely,
      Kay

    • Tre

      Dear Kay i was just told by Ss Determination Office That my case was now pending and I can now call every 2 weeks to see if changes have been made what do that mean

      • Kay Derochie

        Dear Tre,

        You have been told that evidence is being collected for a review to determine whether you are eligible for benefits and not to call more often than every two weeks for a status report.

        Sincerely,
        Kay

  • Breasha Campbell

    My grandmother was supposed to get her ssi deposits today In her account she called and they told her that her card was stopped and sent over to Maryland and could’ve been fraud! I don’t understand stand how she never spoke with anyone ! The ssi place said they will send her papers to fill out .is that accurate?? What should she do ? Will they give her check back ?

    • Kay Derochie

      Dear Breasha,

      I don’t know how it happened that your grandmother’s DirectExpress card was cancelled except the explanation that was given–there was some activity on the card that appeared to be someone fraudulently using her card. You do not say what kind of papers are being sent to her–to sign up for another card or to request replacement of the payment or both.

      If she is in dire need, she can go to her local Social Security office and request emergency replacement of the Social Security benefit in the form of a paper check mailed to her rather while she waits for the card to be straightened out. (As an aside, you said she gets SSI, but deposits on the third of the month are usually Social Security.)

      Sincerely,
      Kay

  • Rudy Mills

    So my moms bank account closed and we found out too late. How long does she have to wait to go into an office and get a paper check?

    • Kay Derochie

      Dear Rudy,

      You can report non-receipt now. When the bank received the electronic transfer of benefits to a closed account, it should have returned the funds right away and you should be able to get them replaced now. If possible, take proof of the account closure and return of funds.

      Sincerely,
      Kay

  • S

    I have been getting benefits since April 2016 and they come in on the first of the month. This month August it did not come in and it is the 2nd.

    • Kay Derochie

      Dear S.,

      If you have not received your benefits by now, I suggest that you go to your nearest Social Security office to report non-receipt and to request a replacement payment.

      Sincerely,
      Kay

      • Samanthaa

        Kay ,
        My daughter was approved for ssi benefits on June 16 , I applied March 21st , we are now September 2 & I have not recieve anything at all , I keep trying to get a hold of her case worker but nothing . How long till I recieve benefits ? Or back pay ?

        • Kay Derochie

          Dear Samantha,

          Your daughter should have received payment by now. I suggest that you go to the office and ask to speak to the supervisor.

          Sincerely,
          Kay

  • Henry

    Hello how long do I have to wait to receive my my check into my bank account. Its the 30 and it it still not saying panding deposit. And the first is tomorrow what do I do?

    • Kay Derochie

      Dear Henry,

      July has 31 days and the first of August is a weekday, so your SSI benefit should be available on August 1.

      Sincerely,
      Kay

      • Nina

        Hi Ms.Kay, I applied for ssi for my daughter , & she was approved for $300 a month but my rent is $800 a month and my lights are about $350 & and the only income i have is my work income & i also receive (snap) and medicaid.and it’s 5 people in the house hold which is 1 adult (me)& my other children 2 daughter’s and 2 sons. So i was just wondering why is the ssi payment so low ?

        • Kay Derochie

          Dear Nina,

          For me to respond, please tell me the gross amount you earn and clarify your household composition. Are you saying that the household is you and four minor children? Lastly, do any of the children have income?

          Sincerely,
          Kay

  • Mary B

    Hello, My kids are on disability through there dad my x-husband. I had gotten suspended by not getting some paperwork in on time. I had walked the paperwork down there so I would not miss the payment and called the next day to make sure it was received correctly.
    The person I talked to said the person I gave it to should have taken care of it and put me in paid status then, She told me to fax it and she would do it. So I did. I asked her to call me back when it was done when she had time. She never did. I called back 3 times it was still in suspend so I took that paper back personally 2 more times, and faxed it 2 more times. It was getting close to there pay date and left a message for them to call me back, I never got it. The Monday before Payday I called between the local office and the main office. I finally got through to the main office. The gal told me the paperwork was scanned in on the 15th of the month, which meant the first time I brought it in, but was never taken out of suspended mode. She wrote a note on it for the local office, but I also went down there the next day. I had money coming out direct debt it etc. and food to buy.
    I took once a again a copy of the letter. They indeed took me out of suspend mode, and I told the guy that it was actually scanned in on the 15th, and the person name I talked to said I can ask for a paper check since this was not my fault. He asked if I was being evicted. I said of course not. But I will be if I don’t get this money. He said he can’t help me. I asked for a manager. He said the same thing. I told him look this is this offices fault. I had my ducks in a row. You received my paperwork in person on the 15th. Actually the 14th. I have prove that I showed him. You guys scanned it the 15th.
    He looked at me and said let me stop you right there. Unless you have shut off notices or being evicted you don’t get anything. You will get your direct deposit at the end of the week, good bye.
    I was mad had to borrow money from my daughter which was horrible but it could have been worse. Here we are on at the end of the week, and no direct deposit. I call the local SS office. I’m told I’ll get a double check next month. I can’t do that. I asked to talk to a manager and they said they have to write up a report and have them call me back. And then they will decide. what can I do?

    • Kay Derochie

      Dear Mary,

      Emergency advance payments can be made only if a person is in danger of being homeless or needs the money for a medical emergency. This is true regardless of the cause of the interrupted payment. At this point, you have done all you can do. You may need to borrow again to make it through.

      Sincerely,
      Kay

  • Kris

    I get ssdi it comes on the third lf the month. I had sepersted from my spouse he best me up and I had a pfa and legal issues with him I went to the social sucerity office and told them I want control over my funds and they approved me now I am waiting for a pay card it is now required for all recipients who have no direct deposit.
    Thry are weening off of checks safety procedures I was told,
    Because of theft and fraud.

    I as told safer then a check ,I said yes.
    14 days I was told it would come after my approval letter was sent and a threating legal letter to my formar spouse was given to him.

    I believe he stole my check I think the time frame two weeks after the third was not enough time to change it over but I went in like I was told by attornies to and have them change it. I went in on july 14,2016. Where is this cards?????

    They told me the computer approved me to be my payee and the kids I had to wait a day or two and it would be approved it was. I was on SSA online to check and my former husband is removed its just me and what I am earning minus the care takers benefits meaning I get that based off of my previous income for my minor kids until they hit of legal working age.

    I think he stole my money I am waiting and nothing no cards yet. The moron had debt to the land Lord I was paying down and other debt. I have to get help from the goverment with food and such. What do I do should I wait until the third or call them right now we are in the last week of july in 2016.and I don’t trust him he has sticky fingers.
    Seriously he does. He also has a civil suit against me as well as other debitors.

    • Kay Derochie

      Dear Kris,

      There should have been time to suspend payment until the payee change went through, but it is possible that there was a delay. The third has passed now. If you did not receive the funds in your name on the third, report the missing money to find out from Social Security where it was sent.

      Sincerely,
      Kay

  • kermit

    my sons ssi check wasn’t direct deposited this month. he has rent due and needs to buy food . etc… he had to change his account because he lost his checkbook. how does he get his check for this month?

    • Kay Derochie

      Dear Kermit,

      If the payment has not been deposited overnight tonight, July 5, your son should contact the Social Security Administration and report non-receipt.

      Sincerely,
      Kay

      • David Hedgeland

        Hello whom ever you are I have had the same unexplainable problem since I fought my own mother for my benefits considering that I have reinstated for ask I have been having a problem with receiving benefits as in checks wired directly to my master card unfortantlt the problem comes as shows in the direct months ago to now a days months I have had a problem consisting of not receiving my monthly payments between having to go into the office and state the replacement of benefits to the point that highly I am needed to pay upon rent in the mean time I await until 1:00am to receive to the payments and have called my master card in which it tells upon me that my benefits are always deposited on the first of every explicit month but considering that it is the first of august 2016 I have not received any payments which is understandable but as happen quite recently before in which I do and are needed to pay my part of the rent as I do live with my girlfriend plus her mother on top of that I was also considering that o do take it upon myself to make a trip up to the department of social security in the hopes that I can renters for replacement of benefits

        • Kay Derochie

          Dear David,

          I suggest that you open a bank account so that your benefits will be deposited safely and directly into your bank account.

          Sincerely,
          Kay

  • terry ouellette

    hello,I am a represenative for my son when i went to activate the new card they suspended the card saying my birthday they have on file does not match they asked to fax over my social secuirty card and lisence which i did 3 days ago they said it could take up 48 hours in the meantime my son has no money for anything. now what?

    • Kay Derochie

      Dear Terry,

      First of all check to be sure that Social Security requested these documents and that the fax you sent them to was a Social Security office and that you were not scammed. If Social Security did request the document, now you wait for the office to take the action necessary straighten out the records and make payment.

      Sincerely,
      Kay

  • Johanna barrera

    I had been receiving my son’s ssi for the past three months in checks and always a day before the first of the month then I got him a checking account. I called and gave them the info so it could be directed deposit. So this month I called the bank to see if the money is in bc I don’t have enough to pay the rent and theirs no ssi money. I’m scared that the lady might have entered a wrong number and they gave the money to someone else or what else could be the problem? The holiday 4th of july?

    • Kay Derochie

      Dear Johanna,

      The payment should have been made on the first, which was a workday. If you haven’t already, check your mailbox because sometimes it takes a month or two to change to direct deposit. If you don’t see the money by the sixth, contact Social Security to see if it was paid and find out whether it was mailed or deposited and, if deposited, to the correct account. If it went to the bank and to the right account, the problem may be at the bank.

      Sincerely,
      Kay

  • Jessica

    Dear Kay,

    I received my first backpay installment from SSI on January 2, 2016 for $2199. I thought I would get my second installment today as it has been six months but I did not receive it. Do you know what time frame I should expect to receive my second payment? Can it be anytime in this month? Skills I call someone? Thank you!

    Jessica

    • Kay Derochie

      Dear Jessica,

      The installment payments can be made any time during the month. If you have not received it by the end of July, follow up with your local office.

      Sincerely,
      Kay

  • Tara

    My 7 yr old ans me are both recieving disability. I got my money this morning but not his. And have not got a letter about anything. I’m worried because we can not make it on just my check

    • Kay Derochie

      Dear Tara,

      If the money is not in the account or on the card by the morning of the 6th, I suggest reporting non-receipt of payment at your local Social Security office.

      Sincerely,
      Kay

  • Josephine Bullock

    My daughter has been in a group home for 10 years now but I have decided to take her out of the group home and she is coming home the end of the month. I called and made an appointment to apply for her representative payee next week. The lady told me that she suspended her pay so it won’t go to the group home unless she hear from me. What do that mean? And how long will it be before she get her check?

    • Kay Derochie

      Dear Josephine,

      I think that the representative meant that the payment is suspended until you report that your daughter is actually in your home. At that time, when you report the move, the payments will be reinstated and sent to you. Count on a week to two weeks after your report and all documents related to it are submitted for the payment to reach you.

      Sincerely,
      Kay

  • Heather Richardson

    I took my husbands workers comp checks to ssi to be entered for my son’s ssi monthly income report. The lady said that she didn’t know how and she made copits and said she’d get it done that afternoon. 3 weeks later I called bc the check was pending in the bank and it was the same amount as the previous month and it should have been more. So I call and sure enough they have no reports for the recent income so I once again went down there waited forever and finally got someone to put them in. It’s now been about a week or two since I had been down there and haven’t recieved any letter or seen anything pending in the bank about his corrected amount . How long does it usually take ?

    • Kay Derochie

      Dear Heather,

      Changes in income in one month change the payment amount two months later. This protocol reduces and can eliminate overpayments and underpayments. If the change took place in May, the July check will reflect the change.

      Sincerely,
      Kay

      • mai

        My mom have receive ssi money for awhile now but just last month, she didn’t receive any money through ssi. Don’t know what’s the issue or the reason to delaying her ssi money. But she haven’t receive her ssi since May and now June. And not just that, my sister also receive disabled ssi money too. But all sudden, her money stop this month June too. Please let me know what’s wrong? Thank you

        From reading some of the comments. This year 2016, it seem like something is wrong with the new program or if they’re upgrading something that cause the delay to some people ssi.

        • Kay Derochie

          Dear Mai,

          A couple people have mentioned a systems problem when commenting on this site, but I don’t know whether that is the case. Your mother and your sister need to report non-receipt of payment to the Social Security Administration and request replacement payments.

          Sincerely,
          Kay

          • Shantell

            My daughter was approved for ssi on april 25 2016 had interview may 4 2016 it is now june 7 2016 still have not received payment or letter all ssa keep saying she got stuck in system they are working on it

            • Kay Derochie

              Dear Shantell,

              Many offices are backlogged. Your daughter’s claim is probably waiting its turn for computer input and payment authorization. If you have not received benefits by the end of June, I suggest following up again by calling the representative who assisted you at the last interview.

              Sincerely,
              Kay

        • daphne cooper

          Hi Kay. I have a question. I was getting 6 months temp ssi payments. My last payment ended this month june 2016. They gave me that while they were worked on approving my ssdi. My ssdi was approved on June 14, 2016. It was random selected to Quality Review on tht day also. Can i get an immediate emergency payment until all my backpay an finalized by Quality Review. Since i was receiving ssi temp benefits. An i am approved for full ssdi. Or an emergency advance. Because if not im not gona be able to pay my bills. I talked to a representive from soc sec and they emailed something to i think to local office explaining my financial situation an requesting looking into giving me an advance or immediate payment. Am i able to get that payment?

          • Kay Derochie

            Dear Daphne,

            You cannot get an advance on your Social Security Disability because there is no guarantee that the Quality Assurance Review will uphold the approval. You may be able to get the SSI started again because Social Security has not actually started. If you are told that you cannot get SSI in July because of the possibility of your getting a Social Security benefit later in the month, which would cause you to be overpaid SSI in July, maybe you can negotiate getting the SSI now and repaying it if you turn out to be overpaid.

            Sincerely,
            Kay

  • Shawnta

    Ok Ssi Examiner rold us a decision was made on May 11,2016 we have not received a letter nothing we called and all they say is the decision have been made want tell us if its approved or not what do we need to do how long do we need to wait

    • Shawnta

      I mean told

    • Kay Derochie

      Dear Shawnta,

      Your local Social Security office should be able to tell you whether or not the claim was medically approved. If they say it was denied, as for a duplicate denial letter because you did not receive notification. If it has been medically approved, ask for an appointment to update your finances since the claim was originally filed so that SSI payment can be calculated.

      Sincerely,
      Kay

    • Danielle

      Hi Kay, I have a question and hope you can help with the answer. I had applied for SSI for my son April 2015, he was denied the first time in Nov 2015and I appealed Jan2016 with it being approved March 29,2016 ( I never received any documents informing me about the approval decision) I received a letter the 3rd week of April to come in the office with a copy of my pay stubs, bank statements from June 2015 to current , his Birth certificate, my lease on May 9th. It wasn’t until then I found out that he was approved medically March 29th and I bought in everything requested and was told that he was eligible for back pay. I haven’t received any other information so far about what he would be entitled to, I called on the 17th of June and was told that nothing was ever noted about a approval for him at all or about me coming in to the scheduled appointment May 9th. I decided to to go to the office I had the interview at to find out what was going on and was told that his information was good on everything and they aren’t sure why I was told that information and that his information was sent to the payment center already and just wait for a awards letter, my questions are 1. Is it common for a local office to have more information than the 1-800#? 2. Is it possible that important documents aren’t generated to be sent out, especially if it is informant? 3. Would I be able to contact a payment center to confirm that his paperwork has been indeed received and is being worked on? I also done everything with a lawyer for him. Thank you for taking the time to read this

      • Kay Derochie

        Dear Danielle,

        The information you are providing seems mixed to me. Specifically, the request for your pay stubs and lease indicates that you applied for Supplemental Security Income (SSI) for a minor child. SSI enefits are authorized for payment by the local office. However, because Social Security benefits are authorized from the payment center makes it sound as if you applied for childhood disability benefits (CDB) for a child age eighteen or older to receive benefits on a parent’s Social Security earnings records. (The parent would have to be receiving benefits or be deceased.) I wonder if the representative meant to say to the Treasury Department instead of payment center.

        The local office does more detailed information than the call center. Inquiries to the payment center are made through the local office thirty days after necessary information was sent to the payment center. There are no direct call lines for claimants. My impression is that although a medical approval letter with reference to the non-medical factors should be sent, some people do not receive those letters and get formal written notification only after payment has been calculated and authorized.

        Sincerely,
        Kay

        • Danielle

          Thank you for responding to my concerns, but I only applied for SSI for my son, he is 9… his father or I never received any type of benefits but we both have a lengthy work history. I spoke with the agent who is working on my son’s claim earlier and she said the only thing that is holding up the process is a verification from my bank, I’m lost about that… I was also told by her that that location process the payments at the office, once again I was lost on this new info. I just hope that someone is doing everything needed to move forward with his claim even though I am being told its nothing more for me to do because its only a verification that’s supposedly be a hold up.

          • Kay Derochie

            Dear Danielle,

            The information you have provided isn’t very precise so I can’t be sure, but I think your son has been medically approved and payment set up. The local SSA office processes and authorizes SSI payments.If you have already submitted your bank account documents, maybe SSA has an automated process to check that payments will be going to the correct bank account.

            Sincerely,
            Kay

          • Danielle

            Thanks for your response and taking the time to read my posts, I greatly appreciate it.

            • Kay Derochie

              You are welcome, Danielle.

      • Kristen

        When calling to check on my disability it says I had a deposit june 28th which I received the 29th. Im calling to check my card. And it says nect payment is due August 28th. Where is JULY? Is thete a system error? I have 4kids going back to school, meds to buy, & bills to pay. I can mever get through at the beginning of the week or first of the month. What should I do?

        • Kay Derochie

          Dear Kristen,

          The second date may be erroneous in that August 28 is a Sunday. I suggest that you call again to be sure that you were given correct dates. When you call, ask for what month the June 28 payment was made. Usually SSI is paid on the first of the month or the last work day before the first and Social Security is paid on the third if you were born early in the month or on a Wednesday.

          Sincerely,
          Kay

  • Cara Hatch

    What day will survivors benefits be issued?

    • Kay Derochie

      Dear Cara,

      If benefits are just starting, they could start any day of the month to bring payment current. After that they may be issued based on the day of birth of the deceased worker or the day of birth of the claimant. Your local office where you applied for the benefits can probably tell you.

      Sincerely,
      Kay

    • michelle

      My son started getting ssi in Sept got first installment backpay y he never got rest backpay what do i need to do

      • Kay Derochie

        Dear Michelle,

        If it has been more than six months since he got the first back pay, follow up with your local office.

        Sincerely,
        Kay

  • Gina

    Hi, i have been on SSDI since 2010 and about 6 mo ago i received a letter in the mail from SSA asking me 3 questions: 1) if my Dr has stated I can go back to work. 2) have I spoke to my Dr about going back to work & 3) has my condition improved, gotten worse or has stayed the same. I filled out the answers to their questions and mailed it back to them. Weeks later, it came back in the mail for non-postage. I guess I forgot to put a stamp on the envelope or thought it was a prepaid postage envelope. Anyhow, my condition has worsened since the time I mailed it back to them and subsequently received it back in the mail for non-postage, so I called them and asked them to send me a new form with the questions on it becuz i have written on the other one and need a new form to add the changes in my condition and submit the letter my Dr wrote confirming these changes, so they sent a new one & it took a couple of months to get it. Because my condition has worsened and my cognitive skills are affected, i have trouble remembering things, such as important appts (not w SSA, just any appt i may have anywhere. I try my hardest to keep track of these things, but despite my best efforts, i still struggle a great deal and i ended up forgetting to send back the new form with the updated info and the letter from my Dr, and now i have received a slip in my mailbox informing me I have certified mail and to come in to the post office and pick it up, which was on Friday and it is now Sunday so I am going to pick it up tomorrow. The slip that was left in my mailbox says the certified letter was sent by Soc Sec Administration. I’ just wondering if this letter is a letter informing me that my benefits have been suspended for not turning in that form? Or could it be a letter informing me I have so many days to get it over to them or else my benefits will be suspended as of…(a certain date in the near future). If they have suspended them how would I go about getting them reinstated? Just send back the form and letter from my Dr?

    Thanks,
    Gina

    • Kay Derochie

      Dear Gina,

      The letter could be either of the two possibilities you mentioned. If possible, have someone go with you to the post office to pick up the letter and then take you to Social Security either to turn in the second statement and doctor’s letter because you got a final request for it or to file an appeal of the closure and submit the documents if the letter was a closure letter. I’m suggesting someone do this with you because of your problems with memory and keeping track of things. Ask Social Security to give you a copy of what you submit for your records.

      Sincerely,
      Kay

      • Gina

        Ok. I will do that today. Thank you for your prompt reply. I am impressed with how you manage to respond to every single oerson who has posted a question/comment here, thank you for your diligence, it is appreciated. Have a nice day 🙂

        • Kay Derochie

          You are welcome, Gina.

  • Sahvannah

    Hello,
    I am the payee of my four year old child whom was approved for benefits starting April 18 2016 from an app submitted in Nov of 2015. Local office stated id f
    Recieve the first 3 payments by mail its now may 25 still nothing all I keep getting is there is an systems issue???? I need help

    • Kay Derochie

      Dear Sahvannah,

      Presumably, they are working on the computer systems issue. However if you do not receive payment within two weeks of the last time you were told this, you could go to the office and ask to speak to a supervisor. Then ask the supervisor whether he or she can fix the problem.

      Sincerely,
      Kay

      • Sahvannah

        I call every Wednesday I get the same answer every time. Saying its nation wide and should have been fixed two weeks ago. My case worker says just keep calling its just been a run around no answer just a system issue.

        • Kay Derochie

          Dear Sahvannah,

          Thank you for sharing the information. If a nationwide systems problem is involved, there’s probably no point in calling. Calling will not speed things up.

          Sincerely,
          Kay

  • Brandon

    Hi Kay,

    1. I applied for SSI on March 1st 2016. Had my phone interview on March 17th. Had a eye appt with the social security doctor they chose on May 9th. Was told my vision was 20/400. I believe legally blind is 20/200. My case worker told me that we are in the end stages of the case. Do you believe I will be approved?
    2. I’m 24 I live with my mother and little brother. She is allowing me to stay there but I owe her money for rent. I receive SNAP so I pay for my own food. If I am approved how do I get the full 733 so I can pay my 1/3 of the rent and pay her the money that I owe? Do I need something in writing? Do I just tell them? I owe rent from Oct 2015 till now and on. Please help me. Thanks

    • Kay Derochie

      Dear Brandon,

      Given that you are legally blind, your claim should be approved medically. You and your mother need to write up the loan agreement. The agreement should include the amount of rent you owe per month since October 2015 and how and when you were going to repay the loan (with your SSI back pay). Both of you need to sign the loan agreement.

      Sincerely,
      Kay

  • kit

    Hi Kay,

    Thank you for this article.

    I have read on the ssa website about emergency advance payment, but I have never met anyone who has gotten one.

    I know people who have eviction notices and who are about to become homeless and SSA still tells them that there is nothing that can be done.

    I am wondering if these emergency advance payments ever really happen for new applicants? Are they worth asking for?

    Also, what suggestion do you have for someone who is told that nothing can be done? Should they make the request in writing? Send in proof of their financial need? Ask to speak to a supervisor? Show the SSA worker the copy of the advanced pay policy? It seems that quite often the SSA staff doesn’t know the policies, but are willing to comply with them if someone points them out.

    Do you have any ideas why are so many people told that advance payment is not possible even if they have clear dire need? Is it that staff in the local offices are not really authorized to grant these payments? Or is it they are misinformed about the policy and don’t realize it is possible?

    Also, I am wondering if you have any thoughts about what qualifies for a delay in SSI payment. Many people are told their first check will arrive in 30-90 days. Do you have to wait a full 90 days before an advance payment request will be considered?

    Thanks for your help,

    kit

    • Kay Derochie

      Dear Kit,

      Yes, people do receive Emergency Advance Payments (EAPs) authorized by local offices. They are paid to individuals who are medically and financially eligible for SSI, who have never received payment, and who have a financial emergency. Financial emergency is defined as existing “when a person has insufficient income or resources to meet an immediate threat to health or safety, such as the lack of food, clothing, shelter or medical care.” Such payments can be issued when regular payment cannot be made in time to eliminate the threat. The amount of the payment is the least of the current one month maximum benefit, the total back pay due, or the amount requested. Only one such payment can be issued. You can read about EAPs in Social Security’s regulation manual at SI 02004.005. Social Security also offers another limited-circumstance emergency payment called an immediate payment for individuals you have been receiving SSI but have had an interruption in pay and face a financial emergency as defined above.

      Making the request in writing and presenting any proof you have of the emergency is the correct action to take. You could also take a copy of the above manual reference.

      Sincerely,
      Kay

      • kit

        thanks so much for your reply, kay. this was very helpful.

        I wanted to mention that your system does not notify people when you have responded to a question – that has been my experience.

        I saved this link and remembered to come back and check on it, but I believe many people may be really helped by your answers but do not realize that you have given an answer, or don’t know how to find the post again. I don’t know what system you are using for this website. Maybe there is a way to turn on comment notifications.

        • Kay Derochie

          Dear Kit,

          Thank you for your comment. I will ask the system administrator.

          Sincerely,
          Kay

      • Kel

        My is due to receive disability benefits thru his dad, which i was told it was approved and processed on July 9,2016 But when I call to check when he will receive payment they say they are waiting on the payment center Im in a financial bind in which will end with us being homeless Does my son qualify for an emergency payment and if so how do i go about getting the help

        Thanks in advance
        Kel

        • Kay Derochie

          Dear Kel,

          The benefits you describe are not SSI (Supplemental Security Income); they are Social Security dependent benefits. It can take a couple months to get payment started. If you have not filed an application to be representative payee for your child, the benefit will go to his or her father. When you apply to be payee, you can submit a dire need statement to the local office for them to submit to the payment center, but there is no guarantee that the processing will be much quicker. Social Security procedures do not allow for emergency advance payments of Social Security benefits.

          Sincerely,
          Kay

    • Aaron

      I was approved for ssi and told that a check was sent out,how long should it be?it was supposedly sent mon.

      • Kay Derochie

        Dear Aaron,

        Allow five days for postal service delivery.

        Sincerely,
        Kay

        • Tanisha

          A payment was sent back to the Treasure Department because of an address error. I went to mi local SS Office and they fixed it. How long do it take for my May payment to be reissued?

          • Kay Derochie

            Dear Tanisha,

            If the check was not cashed and they were able to cancel payment on the check, you should get the replacement within two weeks.

            Sincerely,
            Kay

          • Kp

            How many days i have to wait for a check after its already been sent out

            • Kay Derochie

              Dear KP,

              The usual allowance for a mailed check is five days.

              Sincerely,
              Kay

          • Kp

            Okay thanks and one othet question can i set up account for my son since he receive ssi

            • Kay Derochie

              Dear KP,

              If you are representative payee for your son, you can set up a bank account for direct deposit of his benefits. Take the representative payee appointment papers, which may be part of the award letter to the bank and ask to set up an account with the title “your son’s name by your name, representative payee.” Then take the account information to Social Security to have direct deposit set up.

              Sincerely,
              Kay

  • Sack R.

    I have not received my SSI back payment due to a mistake by my bank made, I have been receiving my monthly checks. My bank mistakenly cancelled my savings account at that time and because of that my back pay check was returned and now I am having a hard time with SSI re-sending my check. Who can I speak to about this? This issue has been since last year.

    • Kay Derochie

      Dear Sack,

      I suggest that you go to your local office and ask to speak to a supervisor, stating that you have been waiting several months for a replacement payment to be issued after the bank erroneously returned the back pay check and you would like the supervisor to use his or her authority to get it reissued.

      Sincerely,
      Kay

  • Jennifer

    I checked my social security site today and at the bottom it says
    5/2/16. One time payment $amount of back pay. Does that mean it was mailed on this day or direct deposit. I did not receive direct deposit today

    • Kay Derochie

      Dear Jennifer,

      I don’t know whether the payment will be by check or direct deposit. If the payment is direct deposit, it may have to go through a couple overnight computer runs to get through the banking system before it shows up in your account.

      Sincerely,
      Kay

      • Sayibet velez

        I have the same one time payment on 6/2/16 but I still haven’t received anything I was told on the phone it’s takes 3 business days but today is the third business day and still nothing

        • Kay Derochie

          Dear Sayibet,

          i suggest giving it a couple more days and then following up.

          Sincerely,
          Kay

          • Sayibet velez

            I will thank you

            • Kay Derochie

              You are welcome, Sayibet.

  • Nohope

    Hello my wife has been on ssi for 6 months now all while i was in jail they told her that once I was released to put me on the case asap so we within a week of me getting out went down an had me added to the case a month before my wife had bought a car so we also updated that info my wife has a payee that handles everything for her so they wont really talk much with my wife about her case now my question is according to her payee they closed her case because of the value of her car was 500 over the limit according to her payee she fixed the issue an that everything is fixed now shes telling me they had to rebuild her case an she has to request a payment from ssi and she will have her money by tuesday something doesnt seem right please give me any info about what u know about this payment request

    • Kay Derochie

      Dear No Hope,

      What the payee is describing is quite possible if your wife has two cars. It is possible that an error was made and the wrong car was excluded or the retail value of the car was counted instead of the retail minus what was owed on it. Also “rebuilding the case” may mean making the structural changes to your wife’s claim in the computer program because you moved back into the household. If the money doesn’t come through on Tuesday, your wife can ask to go to Social Security with the payee so she hears the explanation given to the payee.

      Sincerely,
      Kay

      Sincerely,
      Kay

    • Heather

      Can someone plz tell me why I didn’t receive my ssdi? I have no pending deposits either. I recently moved but I gave them my updates info! I recently it last month, I’ve never had any problems grr I’m so angry now I have to wait until Monday to c what is going on

      • Kay Derochie

        Dear Heather,

        You reference SSDI, which is Social Security Disability, it would not be payable until the third of the month, which is Tuesday.

        Sincerely,
        Kayu

  • Shawna

    I have been on disability since April 2001. November 6th 2015 I got a letter stating that I would be receiving back pay in December for the months of January through October due to recalculations due to earned income. I was erroneously suspended in December and never received any payments. They forced my regular payments for December, and January before correcting there mistake and reinstating me. But I never received the back pay. 5 months later still nothing. They have yet to release the back pay. It is still in payment processing and has been escalated to a “manager to manager request”. I don’t understand what’s going on here. How much more “escalated” can it get? Can they force a payment in this situation?

    • Shawna

      FYI this is SSDI and not SSI.

      • It is ssi will I get it Thursdays

        • Kay Derochie

          Dear Michael,

          May 1 falls on a Sunday, so your SSI benefit should be available on Friday, May 29.

          Sincerely,
          Kay

          • Brian

            It is now may 2nd, 12:22am and my ssi direct deposit still hasn’t shown…

            • Kay Derochie

              Dear Brian,

              If the money is not deposited overnight tonight, I suggest you follow up with the Social Security Administration.

              Sincerely,
              Kay

    • Kay Derochie

      Dear Shawna,

      If you have not been working, I would say that the letter you got is incorrect in its reason for the back payment and that you are about to receive the missing back pay. If the forced payments were for benefits due to be paid in December and January, this would make sense because the next payment due to be paid in February would have been for January.

      Sincerely,
      Kay

      • Shawna

        I had in fact been working. That was the reason for the increase. They show that I am due the money, however, it has been in “payment processing” for 6 months. I have a local SSA worker who has escalated it to a “manager to manager request”. I have to call the worker again Monday because it hasn’t gotten anywhere. Supposedly she will “escalate” it further. How much further can it be escalated? Can they force a payment on back pay?

        • Kay Derochie

          Dear Shawna,

          I have not heard of advance payments on Social Security back pay. Once that you are getting monthly Social Security checks, a dire need request would probably not have any effect. You might try contacting your congressperson’s office to see if they will make an inquiry on your behalf.

          Sincerely,
          Kay

  • Mary chris

    My baby received his first check, he was born early with heart defects. I applied in January. They told me I will be receiving another check next week(they will give me 3checks , 3months Feb march April), I have been told they were supposed to go back from birth , when I asked them they told me its from the date of application. If they can go back from birth? What can I do?
    Thank u

    • Kay Derochie

      Dear Mary,

      Supplemental Security Income (SSI) benefits begin the month after application with no retroactivity.

      Sincerely,
      Kay

  • Mark Wingo

    Direct Express was supposed to deposit my check (SSDI) tonight at midnight. It wasn’t there so I called them. After going through all the security measures the lady tells me that I got my address wrong and there has been a hold put on my payments. I didn’t get my address wrong, I have lived here for 4 years, so she tells me that it looks like something suspecious is going on with my account at Direct Express. I said thank you for catching it, but why am I going without getting a check? She said I would have to go to social security and verify my identity, so will I get my money as soon as I show them who I am? I have no back-up like being married and my rent and medicine is ready to be paid for. Can the Social Security office cut a check? Direct express said I may have to wait 2 weeks to get a new card. Can you answer any of this for me at my address listed please?? Thank You

    • Kay Derochie

      Dear Mark,

      I answer questions only on this website. You may be able to get an emergency replacement authorized; however, the local office cannot cut a check. All payments come from the Treasury Department.

      Sincerely,
      Kay

      • John

        I have a similar situation. My direct deposit was not made due to Social Security error. SOC Sec would not give me a letter confirming the error so I could explain to my landlord why I couldn’t pay him. They suggested that I borrow the money until they fixed the problem. Now , they say the payment will be made any day know. What can I do to move this along?

        • Kay Derochie

          Dear John,

          There is not much you can do. You’ve reported the problem and they say they are fixing it. If you don’t have the money in a week, follow up and ask for the local office to check to see if the payment has actually been authorized. If not, ask what they can do to get it authorized.

          Sincerely,
          Kay

      • John

        Kay, dialogue with SS is very depressing
        . They admit error on my account causing me to bounce several payments I had tied to my automatic payment (which they asked me to set up). Then when I ask them to fix the problem I am treated like the aggressor and scolded often. The first person said nothing could be done for a month or two. Two supervisors later I was told they would handle the problem in a few days; WOW. Three days later, Nothing. I am at a loss as of what to do. Their mistake and I am now being threatened with eviction. How do I get my issue handled without being put on a black list?

        • Kay Derochie

          Dear John,

          You might try calling your congressperson’s office to see if they will follow up on getting the replacement payment to you.

          Sincerely,
          Kay

    • Lauren

      My card says no pending deposit. I received an immediate payment on may 13 2016. What could be the issue. I received no mail from SSI stating that I’m still getting my check. Doesn’t make sense because my wellcare is back on and they told me that SSI approved me… so what’s wrong. Will my money not be on there? Please help. I got bills. A baby.

      • Kay Derochie

        Dear Lauren,

        SSI is paid on the first of the month, today, so it is possible that the money is now in your account. If not, I suggest that you contact your local office to clarify the situation. Note that an immediate SSI payment is an advance payment not an extra payment and the amount you received on May 13 will cause a reduction in future SSI checks. If you did not make arrangements to have the advance pay offset over a period of time, it could be that you will not get a payment in June.

        Sincerely,
        Kay

  • Meagan

    My mother was approved for disability in August 2015. She set up a bank account just for her disability to be deposited in. We were told in December she would receive her back pay within a month. Didn’t happen. In January we got all the paperwork stating how much she would recieve and when it would start. March 3rd 2016 should have been her first check. No money. Went to local office and they stated she changed her account in February so her back pay and first check were deposited into someone else’s account. My mother only has this one account. They assured her they would trace it and she would have her money witin 14 days. Its almost April and they are still giving her the run around. Now unsure what to do next!

    • Kay Derochie

      Dear Meagan,

      It sounds to me as if there was either a bank error or an error in data input on the part of Social Security. You are doing all you can do, which is to follow up every time a date they give you is missed. Hopefully, your mother got a payment on April 1. If not, keep following up so that the issue continues to get attention regardless of what the correct solution is.

      Sincerely,
      Kay

  • Janet F

    After 3+ months my daughter (age 18) received her first SSI check. On the check it says my name for and then her name. I went to open a Representative Payee account at Chase Bank and they said I need to also bring in a letter from Social Security stating I’m the Representative Payee. I never received this. Help please!! Thank you

    • Kay Derochie

      Dear Janet,

      You should receive an award letter within about a week after the check and you can use it because it will show you are representative payee.

      Sincerely,
      Kay

      • Janet F

        Thank you so much!!

        • Kay Derochie

          You are welcome, Janet.

      • Melinda barrett

        Hi,my son was approve for disability and worker said I would get a paper check in the mail for 2,000 dollars but it’s been 12 days so I call the office they told me that a check has not been issue yet they still process his non Medicaid or medicade to see if he is eligible for it and that takes 21 days why is that if he already been approve and why would she tell me he been approve and he still have something processing what is going on please help me to understand

        • Kay Derochie

          Dear Melinda,

          Your son has been medically approved for monthly benefits. Apparently, the non-medical portion of the approval process in his state includes determining whether he is eligible for Medicaid in addition to monthly benefits.

          Sincerely,
          Kay

  • Donna Clayton

    Did not receive my check and my payee check for my daughter. anyone else having issues with delayed payments. thay are due on the 3rd of the month.

    • Kay Derochie

      Dear Donna,

      I suggest that you report non-receipt of payment for yourself and your child.

      Sincerely,
      Kay

  • Concerned and confused

    Dear, Kay
    Hi my benefits where suspended in Feb to due to address issues I changed my address and they put my benefits back on but they said it will be late but how late will it be I cleared everything up on 2/23 and 2/25 was when my payments started again

    • Kay Derochie

      Dear Concerned,

      If all the computer work for reinstatement was done on February 25, I would say the payment will be about a week late.

      Sincerely,
      Kay

  • MsLady

    Hello,

    People sure have screwed up things 4 people like me and others. Now I was informed the SSA no longer give people SSI lump sum payments and you get it in installments now. This makes things a little harder for people especially when you have so much to do and people to pay back.

    I’m very Grateful and very Blessed I was finally approved for my SSI in February 2016. I’m due back pay but I’ve received only $2,199.00 of it. I have Family and Friends that I have to pay back who loaned me money over the last two and a half years I’ve went thru an appeal. Why is it the SSA now split up your back pay when they don’t know what kind of bills you have that are over due, who you owe, or what you may need. No one should have to wait an entire year to get their SSI back pay that they are entitled to. Once I pay who I owe and catch up on all my bills there won’t be anything left for me to even buy groceries. It’s not right the only way you can receive it us if your going to die. No one knows what is going to happen to them from one day to the next because tomorrow of the next second isn’t promised to anyone.

    How can I get the rest of my SSI back pay? I have so much that I have to do and I can’t do anything with these installments. Who can i talk to about getting the rest of my back pay that is due to me?

    Thank You in advance.

    • Kay Derochie

      Dear Ms. Lay,

      The reason behind the change, which took place several years ago was to protect SSI recipients from having to run through their back pay faster thant they wanted to just to have their assets drop below the resource limit within nine months. (At nine months from receipt, SSI back pay counts as a resource.)

      Take in the written loan agreements or past-due bills you have to Social Security to show that you have loans that must be paid upon approval for disability and you may be able to get the remainder of your back benefits released.

      Sincerely,
      Kay

  • Steve

    My mother been disabled since 2012. Around October 2015 received the accounting update in mail and mailed it back to SS. 3 days later get a letter from SS that her disability has been cut off. Called the SS office and they said they haven’t receive the accounting letter. So before it got mailed I made copies of it. I fax it to the local office several times. Few days later went online and SS said that the payments will start up feb 3rd 2016. I went to the bank on feb 12 but there was no money. Bank said nothing hasn’t been deposited since November 2015. What’s weird is that in January 2016 received a letter from Medicare part d stating that my mother may have moved in which she did not. The letter said to call the insurance or SS or mail and updated address. I mailed back the updated address to the insurance that mother has been living at for over 15 years. Also I haven’t received any letter from SS since November of 2015

    • Kay Derochie

      Dear Steve,

      I suggest that you go to the office with all the letters you have received and again the copy of your original reporting form and report non-receipt of the February 3 payment posted online and to inquire about her payment for the missing months.

      Sincerely,
      Kay

  • tiffany west

    Is there any way someone may have a list or some suggestions on any pro-bono disability attorneys

    • Kay Derochie

      Dear Tiffany,

      I am not aware of any attorneys would take Social Security or SSI disability cases pro bono. All attorneys take disability cases on a contingency basis. When you hire a Social Security attorney, you do not have to pay any legal fees up front and you will pay attorney fees only if you are approved for benefits. Social Security law sets the amount your attorney can charge and the Social Security Administration pays the attorney directly from the retroactive award before sending your back pay to you. You may be able to get a list of attorneys who take Social Security and SSI claim from your state’s bar association. Alternatively, you might look in the yellow pages of your phone book.

      Sincerely,
      Kay

      • Saleema williams

        Okay so my daughter got approved for SSI in November 13 from the judge I wanted to the local office December 8thfor the living expenses the lady has to do it by paper something wrong with the system on the computer so I guess she’s trying to do five years on paper it beenalmost 4 months sincedidn’t get no regular check for anything in the mail yet I have bills in about to have a baby in 2 months the 1-800 not helping me at all

        • Kay Derochie

          Dear Saleema,

          I suggest that you try to call or visit the local office to report it has been four months since your financial update interview and to ask how long the claims representative thinks it will be. It is unlikely that you will see the claims representative without an appointment, but you can ask the service representative at the front desk to check with the claims rep. If that doesn’t result in payment within three weeks, you might call your congressperson’s office to see if they will follow up the payment.

          Sincerely,
          Kay

  • Brenda

    Hi my father has been receiving disability for a little over s year now but just received a letter saying it has been cut. It says he got paid for his other job more thsn he should have. The reason is bc he got paid twice in dec 2015 since new years was a holiday he got paid the day before. He cant control the fact bc there was a holiday he got paid the day before. Is there anything he can do to fight this situation so he can get back his benefits?

    • Kay Derochie

      Dear Brenda,

      Income for determining SSI payment is counted in the month received and there are no exceptions to the law. It the payment was large enough to make him completely ineligible in December, his benefit should be larger the following month because he would not have a paycheck that month. If the higher earnings did not make him ineligible and he has gotten a notice that his benefit will be reduced in February, it will be his March payment that is higher based on the lower January income. Note if the continues to work, the same thing will happen next year.

      Sincerely,
      Kay

  • genene

    I have been receiving benefits since 2013 they stopped giving me ssi for a couple months due to income. They have started backed but I looked at my benefits detail and saw a one-time payment for 2-2-16 but I haven’t received it. What is that payment for is it a mistake??

    • Kay Derochie

      Dear Genene,

      I do not have access to your SSI records, so I can’t say for sure but perhaps an amount of back pay was due. You should get a letter about a week after receiving the payment. If you don’t try calling Social Security at 1-800-772-1213 to get an explanation.

      Sincerely,
      Kay

    • Tracy Wellsted

      My husband and I are in the same situation. He has been receiving benefits for 12 years for MS. He was stopped for over the limit work issues. We did the approval process and continued to receive benefits. The end of December he was re approved for benefits. We received a check in January. We expected a check for him and or daughter in February, however we received neither. We contacted our local division and the 800 division and in both situations was told we just have to wait, they have done all they can. We have tried to figure out the status and all we have been able to find out is he has a check pending in payment center #7. How long will this check be pending? Is there anyone I can call? We need this money for our bills. Thanks

      • Kay Derochie

        Dear Tracy,

        Generally, yes, all you can do is wait. Claims are processed in the order they are approved medically. If you have dire financial need such as not being able to pay for housing, you can ask the local office to submit a statement of dire need, which might move it along a little, but you will still be behind others who have submitted dire need statements.

        Sincerely,
        Kay

  • Regina Snetkoff

    My father, who was a SSI recipient, passed away on January 20, 2016. The funeral director reported the death to the Social Security. As I had a power of attorney and able to access my father and my mother’s joined account , I noticed that the payment was made for my father and my mother. They usually received their SSI on the 1st of each month.How can I find out if this payment was made in error or it was the last payment that my father was supposed to receive? Any advise? Thank you in advance.

    • Kay Derochie

      The last payment for which your father was eligible was the one paid at the beginning of January because payments are at the beginning of the month for the current month. There probably was not be enough time between your father’s death and the first of the month to stop his payment. If your mother was also an SSI recipient, then part of the payment may be hers. The maximum couple rate is $1,100 and is paid if the couple has no other income. The maximum single person’s rate is $733. If the payment is for more than $1,100, part of it must be returned. Additionally, your mother’s benefit amount will have to be redetermined, so I suggest that she make an appointment for a redetermination and to return any excess funds paid.

      Sincerely,
      Kay

      • Regina Snetkoff

        Thank you Kay. I was able to call Social Security. The agent told me that SS will reclaim the money.

        My mom received the letter that redetermined her new benefit amount. My main concern is how to send back the money that was transferred for my dad.
        Should I just wait for SS to withdraw the money electronically or go directly to the local office and write them a check/money order, etc. How long does it take for SS to reclaim the money electronically.
        Thank you.

        • Kay Derochie

          Dear Regina,

          I suggest asking Social Security which repayment method will cause the least confusion. (If they say that they will ask for the payment back from the bank, it is probably best to wait for that because there is the potential of repaying directly and then having the electronic collection also occur.) I can’t predict how long it will take for them to process the changes; you might ask for an estimate from your local office.

          Sincerely,
          Kay

  • Laura

    My son normally receive his benefits. It comes on every month. But for some reason he didn’t receive it today. What’s the reason behind that?

    • Kay Derochie

      Dear Laura,

      More than one person has reported not receiving the usual Supplemental Security Income (SSI) payment today. If you have not received it by February 2, I suggest calling Social Security and reporting non-receipt.

      Sincerely,
      Kay

      • Rae Landow

        I did not receive mine either. Ssi told me numerous people both by mail and direct express are having this problem. They said it’s probably just running late and to call the direct express customer care number since that is how I receive benefits. That their computer shows That on January 20 the order went in from them so although I am in appeals there should be no interruption. When I call direct express, it’s so busy they don’t even put me on hold, it just says try again later due to call volume. My guess is with this money reporting the same thing they are already working on fixing it, though I’d like to hear it from them myself still. Either way, it IS coming, even if it takes two weeks. My daughters birthday is in two days and I was depending on that money for food and expenses as well as her birthday so the delay is crushing.

  • Christina eulo

    I’m very upset. Pls help me. I had to report my direct express card stolen and they sent me my new one. I activated it 6 days ago and used the remaining funds…. I just called to check up on the pending deposits and it has none at all. Please tell me that my money is still going to be put on there at midnight or 1

    • Kay Derochie

      Dear Christina,

      Usually SSI benefits are paid on the first of the month. If you did not receive payment today, check with Social Security to make sure it was sent to the correct card.

      Sincerely,
      Kay

  • Beth

    Today is January 30th and some of my friends have received their SSI deposit today and some have not . The reason why , is …….. ?

    • Kay Derochie

      Dear Beth,

      I would have expected all Supplemental Security Income (SSI) payments to have been made so the money was available on Monday, February 1. I don’t know why payments would have been paid early.

      Sincerely,
      Kay

      • tyler smith

        I got a letter in December saying. I would receive my payments on the 31st of each month I looked in my account it is 5am on the 31st and nothing there

        • Kay Derochie

          Dear Tyler,

          The 31st is a Sunday, so the deposit will probably be made on Monday this time.

          Sincerely,
          Kay

          • AmyScott

            My boyfriend is suppose to get his check tomorrow and it’s not even pending why is that

            • Kay Derochie

              Dear Amy,

              If your boyfriend does not receive his benefits today, he can check with the Social Security Administration to find out the reason for the delay.

              Sincerely,
              Kay

          • tyler smith

            Do you know what time today it should be

            • Kay Derochie

              Dear Tyler,

              No I don’t.

              Sincerely,
              Kay

      • Tamekia Sims

        I called the SSI place and changed my account information over a month ago. SSI sent my benefits to the wrong account which someone overdrawn my account. So now those benefits are gone. What do I do if SSI made that mistake ?

        • Kay Derochie

          Dear Tamekia,

          It often takes more than one check cycles to have the direct deposit changes, so your problem may not have arisen from an error. You can talk to Social Security about it, but I don’t know that you have any recourse. I don’t know if you can take legal action against the person you took the money out of your account.

          Sincerely,
          Kay

      • Hi, well I need some advice/help.. I called my card at 10 to see if the money was on and it wasn’t… So I called my mom and she got her money and so did several other people… It always comes on at 10… I called my card again to see if its on and it said nothing is pending… What does that mean? What’s going on?

        • The ssi is for my son!!!

        • Kay Derochie

          Dear Monique,

          If the money is not on your card tomorrow morning, I suggest that you contact the Social Security Administration to report non-receipt.

          Sincerely,
          Kay

      • Michael

        Today is February 1st, and no check? The checks have always arrived on time or early. We have never received a check where the first fell on a Monday. Do you think it will come tomorrow? It’s really weird that it’s not here today. It’s SSI to be delivered on the 1st.

        • Kay Derochie

          Dear Michael,

          Several people have reported not receiving their benefits on the first of the month when they are due. If you do not receive payment by the end of the day on the second, call Social Security at 1-800-772-1213 to report non-receipt.

          Sincerely,
          Kay

      • Candace

        My son didn’t get his deposit today. How do I check to see if there is an issue?

        • Kay Derochie

          Dear Candace,

          Several people have reported not receiving their benefits on the first of the month when they are due. If you do not receive payment by the end of the day on the second, call Social Security at 1-800-772-1213 to report non-receipt.

          Sincerely,
          Kay

  • Martha alvarez

    Good morning I have two questions ,my son was approved for ssi back in November they said he’s been approve as disability since birth but he only got ssi back pay from the day I applied so I want to know if that was correct , and another thing my son is receiving ssi because he born premature so I want to know how long he’s going to be getting this benefits

    • Kay Derochie

      Dear Martha,

      Supplemental Security Income (SSI) does not pay benefits prior to application, so the information you received is correct. Your son will receive benefits as long as he is disabled and he qualifies financially. Until he is age eighteen, his parents’ and minor siblings’ income is considered in determining his payment amount. Once he turns eighteen, only his income is considered (and that of his spouse if he marries.) If he remains unmarried and disabled, he can apply for disabled adult child benefits on the earnings records of his parents when they begin to receive Social Security benefits and/or when they die.

      Sincerely,
      Kay

    • Harry N Nix

      I’ve received my ssi since Nov.2015 on the first of every month and for some reason this month I didn’t get it on the first or second,it’s a mailed checkl

      • Kay Derochie

        Dear Harry,

        I suggest that you contact Social Security to find out whether the benefit was issued. If it was, ask the first day you can claim non-receipt of a mailed check. If the benefits were not issued, find out why and what you need to do.

        Sincerely,
        Kay

  • I NEED ANSWERS

    MY BOYFRIEND HAS NOT GOTTEN PAID FOR JAN 2016. WE WENT TO SSI OFFICE ON THE 4TH AND WAS TOLD TO COME BACK ON THE 8TH WHICH WE DID AND HE WAS TOLD THAT IT WOULD BE IN THE MAIL IN 15 DAYS AND STILL NOTHING. OUR LIGHTS WAS DUE FRI… SO I DANT KNOW WHAT TO TELL HIM..

    • Kay Derochie

      Dear Needs Answers,

      Tell the electric company what you told me and say that the bill will be paid as soon as the delayed payment is received, which your boyfriend has been told will be this month.

      Sincerely,
      Kay

  • Concerned mom

    How does someone have to pay back money if they never received ssi

    • Kay Derochie

      Dear Concerned Mom,

      You have not given me enough context to answer your question.

      Sincerely,
      Kay

      • Concerned mom

        My son was approved but I received a letter saying that he has to pay money back. But people are telling me that I am reading it wrong. He has never received benefits before

        • Kay Derochie

          Dear Concerned Mom,

          Is it possible that the letter is saying that some of his back pay has to be used to pay back assistance received from the state? If you remain unclear about the meaning of the letter, I suggest taking it to Social Security for an explanation.

          Sincerely,
          Kay

  • steve hall

    CALIFORNIA RESIDENT….I received my ssdi fast because I have Hodgkins Lymphoma stage 4. It’s been 4 months and no back pay. It’s been in the processing center for 3 months. They owe me over 26k. What can I do to speed up the process? Never received an award letter.

    • Kay Derochie

      Dear Steve,

      You can ask the local office to follow up to the payment center. You might also contact a congressperson’s office to ask them to follow up.

      Sincerely,
      Kay

      • Julilah

        Hello Kay, I have a question. I applied for benefits for my daughter Nov 4, 2015 and she was approved 1/7/2016. They want me to go in for a 2nd interview to make sure no income has changed which it hasn’t. How long after that will she receive her first check?

        • Kay Derochie

          Dear Julilah,

          Depending on the workload in your particular office, benefits could start within a little over a week to a month or more after the interview and submission of any documentation they might ask for.

          Sincerely,
          Kay

  • Heather

    I am my brother’s payee for SSDI, he did not receive his Jan. Payment because of a mail issue, I went and fixed this on 12/31, and was told 2 days. It is not 1/5 and still no payment. His rent is late and he has to pay it. What do you suggest I can do for him?

    • Kay Derochie

      Dear Heather,

      It may take a few more days for the original check to be put in a stop pay status and to replace the payment. With Friday a bank holiday and the steps this has to go through it may not arrive till later this week. Tell the landlord what happened and that he will be able to pay the rent soon.

      Sincerely,
      Kay

      • Rachelle

        Good morning my is Rachelle and I’m son payee representative and he had received his back pay in the bank account that I have given to them… But when it’s come to his January benefits they saying that the bank return it to the treasury department… I received his back pay on Jan 4 2016…. I’m having trouble getting his January benefit never change the account….. Been in the local social security office several times… I just want some advice what to do next?

        • Kay Derochie

          Dear Rachelle,

          You might check with the bank to find out why the payment was returned so it doesn’t happen again. You do not say what happened or what you have been told when you have visited Social Security, so I can’t provide any suggestions for communicating with them.

          Sincerely,
          Kay

  • Tarah

    Hi, I just recently received a letter saying I was a beneficiary and entitled to a amount of money and I would receive it around or by December 31, 2015. However it’s January 4, 2015 and I haven’t received anything I’m really confused please help I’m 17 years old.

    • Kay Derochie

      Dear Tarah,

      Because you are a minor, I would expect that your benefits would be paid to the adult with whom you live, so check with that adult. The money may have been paid by check or directly into a bank account or debit card. If no one has received the funds and they don’t come by the end of the week, inquiry can be made at your local Social Security office.

      Sincerely,
      Kay

      • Hi i received. My backpay on nov 10,2015 it was my 1st. When do i get my 2nd one they said il be payed in installments 3months apart from 6months

        • Kay Derochie

          Dear Christian,

          As far as I am aware, the installments are six months apart so you should receive the next one in May.

          Sincerely,
          Kay

    • Darryll Blackmon

      If im approved will they mail my funds to my home.. I have no bank acct. Thanks

      • Kay Derochie

        Dear Darryll,

        You may receive your first payment as a paper check, but you will also be offered a DirectExpress debit card, which will be set up to receive your monthly benefits electronically.

        Sincerely,
        Kay

  • pat

    Hi my husband have been receiving disability over 5 years in September 2015 he received a letter from social security stating that he was able to return to work so se has 10 days to contacto them and do an apeal so se did that it went Well so we thought because he received a check in december which that is the month it was suppose to end before the appeal however in december 2015 they sent his awards letter saying that he would receive his payment on december 31st 2015 but he has not gotten it posted to his direct exspress card yet rent and other bills are due he is a cáncer patient-diebectic etc… the Bolt other Malí he have received is something saying he didnt qualify for ticket to work program. what could be wrong

    • Kay Derochie

      Dear Pat,

      Your husband’s benefits are apparently being continued on a provisional basis while his appeal is pending. If he doesn’t receive the benefits by the 5th, contact Social Security to report non-receipt. I think he got the Ticket to Work notice possibly as part of the closure of the claim. I am making that guess because people who have recovered medically are not eligible for a Ticket to Work, which exempts them from medical review as long as they are progressing towards working. That said, unless your husband was working or had applied for a Ticket to Work, I would say that the notice doesn’t have any bearing on his claim or whether his benefits will be reinstated on more than a provisional basis.

      Sincerely,
      Kay

      • pat

        Thanks kay i didnt quite understand the ticket to work program however they figured because he was no longer receiving radiation & chemotherapy and that his appointments were spaced out to every 3 months that he could work dont get me wrong he’s not handicap but he cant work. He is a bad diebetic and soon as they cut cut off his medicare he woke up one morning with what seems to be a stroke his right side is weak and he cant use his right hand cant go to the docters he has no coverage and we are broke plus his insulin is running out do we have a chance to get any help what can we do?

        • Kay Derochie

          Dear Pat,

          Your son should immediately apply for health insurance under the Affordable Care Act during the annual open enrollment period, which ends on Janaury 31. You can get more information and he can make application at http://www.healthcare.gov. Also, check to see if your community has any free or low cost clinics so he can get into a doctor while he waits for the insurance to start or even take him to emergency asking for free care because of possible stroke. (Most hospitals will provide some free care although he will probably have to apply for it after he gets a bill.) Check with the pharmaceutical company that makes his insulin to see if they will provide a temporary free supply–some do. Lastly, submit a written statement for his appeal about his apparent stroke and loss of use of his hand so that can be considered in the appeal.

          Sincerely,
          Kay

  • amber

    My baby was born prematurely and gets ssi now while in hospital which is $30. She comes home tomorrow which is a Saturday but I will be taking discharge papers up to my local office to start receiving full benefits and back pay. Im facing eviction because of no payment of rent because the house I live in now has a.mold problem which he doesn’t want to fix. I need to know if I can receive my back pay within the same week to move and the costs of moving. And how long does it take to put funds on direct express card.

    • Kay Derochie

      Dear Amber,

      When you have your appointment, make a statement of dire need and explain the pending eviction. Be prepared to state how much you need to move: rent, deposits, moving labor, etc. There may be very little back pay in that the monthly SSI benefit while in a hospital with Medicaid paying the bill is $30 a month. You could request a one-time emergency payment to be repaid by partial benefit withholding over a period of a few months.

      Sincerely,
      Kay

      • amber

        Well my child date of application was November 4 and from previous experience they back paid me every month until she discharged which was Saturday the 2nd… So I should receive a couple of months but as far as be prepared to show moving costs does that mean in writing and how long does it take to receive these emergency back pay funds on my direct express card knowing the environment my preemie is in

        • Kay Derochie

          Dear Amber,

          Based on the information you have provided, your child’s SSI benefits would begin in December at $30 and increase with discharge from the hospital. Monthly benefits are usually paid before back pay. If not benefits have been paid, it might result in more money to request an emergency monthly payment, which could be $733. Once the office authorizes it, it takes a few business days for the Treasury to release the funds and for it to go through the banking system to the card. It could be helpful to have a statement from a future landlord as to the move in costs to prove the need. If you’ve filed any complaints about the mold, take a copy of the those complaints to Social Security also as documentation of the need to move. If you don’t have any of this, get started by requesting the payment and then get anything they ask for.

          Sincerely,
          Kay

          • amber

            Okay do you know what time funds usually post

            • Kay Derochie

              Dear Amber,

              All payments occur in overnight computer runs so any funds posted would appear in the morning.

              Sincerely,
              Kay

  • Kala

    Hi, this seems like a place I can get a good opinion from! I am helping my mother with her ssdi redetermination (prior she had been found offically disabled for 33 years for anxiety, depression, and fused/herniated discs). She went for the review and the results said that she had depression and anxiety issues. Physically she cannot crouch, bend over, or climb things. They reported deteriation of the spine (causing her to lose an inch in height). These conclusions were made during this recent evaluation. They determined her to have improved health, and she was denied. The letter actually suggested that she could get a job involving crouching and climbing scaffolding even though two sentences before that she was found unable to physically crouch or climb. They reported detereration of the spine, which by definition means it has gotten worse. I am baffled. She appealed within the 10 day timeframe to continue her benefits, both money and Medicare. Obviously, she requested an appeal on the decision within 10 days, far before the 60 day limit. No decision has been made yet. She received 3 checks for three months, but her Medicare was terminated after 1 month. Now they are not sending her checks all the sudden. It has been verified that the case is in appeal. We have been communicating with the local office by phone and person 3 times a week. Still no medicare. We were in person when the continuation was approved and sent to the main “server/office” in Baltimore but they won’t activate it…it’s just lost.About 3 wweeks ago we were told, despite the verified fact that no decision had been made, that her checks were not showing that they would continue coming. Most recently we got a call from the local office saying they are pushing the emergency payment through, even though the checks and Medicare shouldn’t have stopped yet. The emergency money not available or pending. She said quote, “it should be available as we speak.” It is not. The local office was closed so we called the 1 800 number. This person said he saw no money released, and in addition no information about her continuing or discontinuing payments/eligibility. This was strange he said. This information is usually avalible; he can do nothing. We are going to the office asap, but I have little hope. We are strained to the max. The reason for posting (sorry for the length) is that I want to have some objective opinions. This all seems really fishy to me. We know to just keep in contact with them, but there seems to be nothing we can do about it. We don’t have money for a private attourney. Are we justified in feeling ill-treated? Does this all sound fishy to you? They just keep brushing us off. We have called legal aid…but they are pretty sure they can not help us, and haven’t called back. The stress this is causing my mentally disabled mother is making me worry for her personal safety, especially when I read about the lawsuit in Kentucky for suspension of benefits leading to 3 suicides. I keep her in eyeshot at all times and sleep in the same room. She has no insurance to get a second opinion…or to hospitialize her god forbid. Am I jaded because this is my family? Is this normal? Any suggestions, thoughts, or opinions would help here. Also if I am justified, I want people to know what the system is capable of…the system is not working right…the implications. It can shake your faith a little lol. There’s a ton more about this…every detail is all messed up. Thanks for reading.

    • Kay Derochie

      Dear Kala,

      You reference your mother’s mental health. If she has any mental health records or treatment over the year before the benefits stopped, get copies of those records to present them. Also get a print out of her pharmacy records over that past fifteen months to show she was receiving treatment. Submit those things for her appeal. Now that benefits have been stopped, try finding an attorney, who might help on a contingency basis (percentage of back benefits if reinstated). As far as the emergency payment, it sounds as if your best contact for that is the person who requested it. (Computer postings don’t seem to be keeping up with the situation so the representatives handling the call center calls (800 number), will not be able to help.

      Sincerely,
      Kay

  • Angela Hodges

    I have a question about direct deposit. If the account I use for direct deposit is closed, how will I receive my benefits?

    • Kay Derochie

      Dear Angela,

      If benefits are sent to a closed account, the money will be returned to the Social Security Administration. If you haven’t already, notify Social Security of the closure and provide new bank account information or get a DirectExpress card set up to receive the reissued benefits.

      Sincerely,
      Kay

  • rochelle

    Hey I suppose to get my lump sum I look on the social security accounts and it said 12-28-15 .do it mean I suppose to receive it thats day are it been processed thst day.

    • Kay Derochie

      Dear Rochelle,

      I believe that is the processing date, but you can call 1-800-772-1213 to double check.

      Sincerely,
      Kay

  • tiffany harper

    Hello I applied for disability November 4 2015. I went to see their doctors on December 15 2015 due uncontrolled diabetes neuropathy carpal tunnel seizures major back complications and cannot stand for too long because of falling.I called disability two weeks ago and they stated that my medical portion was still being.process. now today I called and she said something about a on call date is March 9 2015 and if I don’t receive payment or a letter by then call back what exactly does that mean? Does it mean I was approved

    • Kay Derochie

      Dear Tiffany,

      It does sound as if your claim has been medically approved, but you will not know for sure until you are contacted.

      Sincerely,
      Kay

      • Sharell

        Hi my son was approved for ssi payments I had to open a dedicated account for him its been a month and still no back payment and I call they said they don’t see anything about the back pay being released to the dedicated account what should I do?

        • Kay Derochie

          Dear Sharell,

          Follow up with the person who told you to open a dedicated account as that is the person who probably has to release the payment. A dedicated account is required for a disabled child’s back benefits if back pay exceeds six months benefits and is restricted in its use.

          Sincerely,
          Kay

  • Annie Klass

    I applied for SS disabilty back in September 2015. I called to check status and was told if I do not get a payment by January 3,2016 to call back, don’t mean to sound stupid but does that mean I am approved and will get a payment on January 3 or possible before? Thanks.

    • Kay Derochie

      Dear Annie,

      The wording “get payment” and a 3rd of the month date, would seem to indicate that you have been medically approved for Social Security Disability (SSDI), not SSI, which is Supplemental Security Income and is paid on the 1st.

      Sincerely,
      Kay

      • Vic

        Hi. I checked my ss account and it show a a one time payment, assuming that’s my back pay, for 12/14/15. I don’t have direct deposit, is that the date it will be mailed or should I expect it in the mail by then?

        • Kay Derochie

          Dear Vic,

          The date represents when the payment will be generated. It probably would be mailed the next day.

          Sincerely,
          Kay

          • Rachelle

            Good afternoon I would like ask a question… My son won his reconsideration and they send his back pay to the wrong bank account… I have given them the right bank account twice… Now I have to wait for them to put in the right account.. How long does it takes them to reissued it into the right account?

            • Kay Derochie

              Dear Rachelle,

              I would expect that the problem could be corrected within a week or two at most assuming that the deposit to the wrong account is reversed quickly by the bank.

              Sincerely,
              Kay

      • elizabeth

        Hi.
        Is there a way you can check to see if a SSI (SupplementalSecurityincome) payment is pending for the next month?

        • Kay Derochie

          Dear Elizabeth,

          You can set up a “My Social Security” account at http://www.ssa.gov. It should show both Social Security and SSI payments.

          Sincerely,
          Kay

  • Marie

    Hi I have a question if anyone can help me figure this out I was awarded $8,903 for my SSI backpack so they payed my attorney fees which was $2,225.75 minus 91.00 for assessment fee okay so I received my first payment which I needed an emergency payment so they went on ahead and gave me $721 they said will come out of my backpack ok on December 14th of 2014 they gave me $2,163 ok so on June 10th of 2015 they gave me $2,199 so my last payment would be this month December 2015 which I should receive $ 1,594 and I just want to know if I am subtracting that right if someone can subtract in let me know I’m right because Social Security said that they don’t see where I get any more back pain but I have not received all of my back pay so if anyone can answer that question for me please I really appreciate it and let me know what next step I should take to getting the rest of my back pay thank you and God bless.

    • Kay Derochie

      Dear Marie,

      Your calculations appear to be correct. I suggest that you visit an office with the amount you have received added up and, if you have bank statements back to the first payment and you have direct deposit, take the statements to show you haven’t received all the funds. If they say you have, ask them to provide a printout from your computer record that shows what was paid.

      Sincerely,
      Kay

      • Lisa Robertson

        My daughter’s ssi was suspended because they needed medical verification forms. I sent them to the local office on Nov 20, 2015. I finally spoke to the caseworker on December 6, 2015 he reinstated her payment while I was on the phone but it is now December 11th and we haven’t received her December check yet. How long does it usually take to receive payment direct deposit

        • Kay Derochie

          Dear Lisa,

          It takes at least a couple computer runs for the deposit. With the intervening weekend, it might take a bit longer. If you haven’t received the benefit by the 15th, follow up with the representative and ask him to check your daughter’s computer record to be sure an error wasn’t made.

          Sincerely,
          Kay

          • Lisa Robertson

            OK thank you

            • Kay Derochie

              You are welcome, Lisa.

  • marvin

    Got my first installment ssdi backpay in june and still waiting now in december….its been 6 months…what could be the holdup on my second installment???

    • Kay Derochie

      Dear Marvin,

      If you have not received the second Supplemental Security Income (not Social Security) installment of back pay by the end of December, I suggest following up with your local office.

      Sincerely,
      Kay

  • LaShonda

    Hi! My daughter gets SSI on the first of every month. It normally comes by mail but I just set up her direct deposit but I didn’t get it this month. Should I expect it in the bank or by mail or should I call SSA?

    • Kay Derochie

      Dear LaShonda,

      The benefit is likely to be mailed. If you have not received the payment in the mail or in the bank by now, contact Social Security to report non-receipt.

      Sincerely,
      Kay

  • Bennie

    My checking account was hijacked and it is severely overdrawn because of this. I attempted to stop my ssi from going into my account but was told it was too late. Now its a new month and i fear being evicted and having my vehicle reposessed because I am unable to make any payments. The bank says it will be atleast 30 days before this is rectified. Is there a a way to recieve an advance payment in my situation.

    • Kay Derochie

      Dear Bennie,

      You might qualify for an advance payment to be collected a small amount at a time over the next few checks or whenever you get the SSI deposit back from the bank, if that happens. Be sure that the advance payment isn’t sent to the same bank account–that the bank information is cancelled. Talk to the landlord and car lender to tell them what happened and what you are doing to try to correct things.

      Sincerely,
      Kay

  • edith

    I want to get my own apartment I live with my x husband and they have lowered his SSI check because of my income. My question is how can I get the rest of my SSI backpay so I can move out on my own? We were told if I moved out he would get his check back up to where he was getting of 733.00. I have not even got my back pay from disablity yet been approved since June.

    • Kay Derochie

      Dear Edith,

      Dear Edith,

      If your ex-husband’s Supplemental Security Income (SSI) was reduced because you were approved for SSI or Social Security or other income that you have, an error has been made. Because you are not married, your income does not affect his benefits and your SSI benefits (if you are both SSI eligible) should not be calculated at the couple rate. If it has been more than sixty days since your ex-husband received the notice that his benefit would be reduced, he is outside the appeals period; however, if he presents the divorce papers, the decision should be reopened. (If his SSI has been reduced because you are paying more than half of the rent, shelter utilities (and food, if you share food), then the reduction is probably correct.)

      Request an appointment to appeal (even if you and your husband are out of the appeals period). At the appointment, you can also follow up on your back pay, which if it is SSI, will be paid in the wrong amount because your benefit is being calculated as an SSI-eligible couple. If you don’t get a cooperative response or are told you are wrong and the calculation is right, as to speak to a supervisor or manager. Oh, and do all this patiently and courteously.

      Sincerely,
      Kay

      • edith

        dear Kay,
        we were told if we get separate places to live his check would go back up and I was told if I presented my own lease that I could get the rest of my SSI back pay withing 48 hours. Because I was just staying with him. Is this true?

        • Kay Derochie

          Dear Edith,

          As I said before, my understand is that your and your ex-husband’s SSI should not have been reduced because your benefits should not be calculated as a couple benefits because you are not married.

          Sincerely,
          Kay

  • Fredrick Holman

    I am supposed to recieve my Nov payment ” on or around the 15th”. Exactly when should I expect that to post? Do they make payments early? Or, who can I call to confirm a November payment?

    • Kay Derochie

      Dear Fredrick,

      You should see the payment online from three to five days before it is received, depending on whether it will be paid to a bank account, to DirectExpress card, or by check.

      Sincerely,
      Kay

      • Tanishia

        How do you check online to see if the payment will be received. My son is under 18 and lives with me and when I go online to make an account for him it says he can’t because he’s under 18. Am I going to the wrong site?

        • Kay Derochie

          Dear Tanisha,

          Representative payees cannot set up an online account of the Social Security site. You can call the call center at 1-800-772-1213 to find out payment dates.

          Sincerely,
          Kay

  • nancy

    I got my first back pay installment in May of 2015. I was told the 2nd installment would come in 6 months which wouldh have been November 6. Is this something that is done automatically or do I have to initiate it?

    • Kay Derochie

      Dear Nancy,

      The benefit should be set up to be released automatically in November. If you have not received it by the end of the month, follow up with your local office.

      Sincerely,
      Kay

  • concerned mama

    What do I do when SSI keeps overestimating our income by double sometimes triple the actual amount resulting in a much lower payment or an over payment? In the beginning I was told to not worry about it because when they do get all the pay stubs they would then do a recalculation. They have not done a recalculation for several months, in the meantime they keep overestimating our incomes, even after my husband lost his job, they still count his income which he has none since March. I have complied all of the statements I have received from SSI and all of our pay stubs to prepare for a Request for Consideration and or an appeal.

    • Kay Derochie

      Dear Concerned Mama,

      You can take the action you have planned, that is, request a reconsideration of the calculation of your husband’s claim. However, to file a formal appeal you must do so within sixty days of the last determination letter that you got regarding the calculation of the claim. Also, usually appeals are not needed for month to month recalculations to be executed; submission of the documents should be enough for the recalculation to occur on a routine basis. Gathering the proofs together again and going to the office is a good idea even without filing an appeal. (If your husband is receiving unemployment, take proof of the amount and the start date.) When at the office, ask to see a claims representative, not a service rep. If none is available, ask to see the supervisor and report the number of months that payment has been incorrect.

      One fact to help keep track of the calculations: benefits are increased or decreased two months after the income change occurs. The only exception is when the change causes complete ineligibility. In that circumstance, benefits stop the month the income is received.

      Sincerely,
      Kay

  • Brittany Howell

    Hi I was suppose to receive my ssi Sunday Nov. First the usually Dont send weekends when will I get it ?I get is on the direct express card?is anyone else having issue of not getting money yet.it’s saying I have no pending deposit s

    • Kay Derochie

      Dear Brittnay,

      You should have received your benefits on Monday, October 3. If you have not received them by now, I suggest that you report non-receipt to the Social Security Administration.

      Sincerely,
      Kay

  • Brittany Howell

    Hi I was suppose to receive my ssi Sunday Nov. First the usually Dont send weekends when will I get it ?I get is on the direct express card?is anyone else having issue of not getting money yet.

    • Kay Derochie

      Dear Brittany,

      You should have received your payment on Monday, November 2. If you did not, contact Social Security.

      Sincerely,
      Kay

  • Cindy

    will I get a notice of when my ssi payments will stop if my appeal was denied or will they just stop without notice?

    • Kay Derochie

      Dear Cindy,

      You should be notified before the benefits are terminated.

      Sincerely,
      Kay

  • Ashley Barnett

    I am hoping you can help me. My son has been on ssi since August 2014. I received two installments of his back pay…the last and final one was due at the end of September 2015. I still have not received the money. Although I am receiving his monthly check on time. When I call social security office they tell me there is no release date for the final installment payment yet. Do you know of any reasons why it would be held and not released and what steps should I take to resolve the issue. On Oct 14th a ss representative sent a request to my local office to release funds and told me to call back in 30 days if I had not received the money

    • Kay Derochie

      Dear Ashley,

      I would wait the thirty days and if the money is not released by then go to the office and ask to speak to a supervisor.

      Sincerely,
      Kay

    • Dee

      My son was approved for ssi and his payments were reduced but he should receive the full 733 per month. I called to speak with someone and was told that it is due to his living arrangements and that he receives food and shelter from someone else. I pay my rent and bills myself, how do I get this rectified? ?

      • Kay Derochie

        Dear Dee,

        Please tell me how old your son is and whether he lives with you so that I can respond.

        Thank you,
        Kay

  • Jack

    I owe approx. $8500 in back child support for the past year and a half while I was unable to work and going though the whole disability application and approval process. I’m owed some disability back pay in the approx. amt. of 10k.

    Will my back child support be automatically deducted from my dissabilty backpay? If so, does the entire amount owed get deducted, or is it a percentage?

    I’ve been searching the SSA website for this information but was unable to find it.

    I suspect this may be delaying my dissability backpay check. I was approved in Dec. of 2014… It is now Oct 20th, 2015 and I have yet to receive it.

    Any info you have regarding this matter would be greatly appreciated.

    Regards,

    Jack

    • Kay Derochie

      Dear Jack,

      You posted your question under a Supplemental Security Income (SSI) article. If your claim was for SSI, SSI will not be withheld for back child support. Back child support is withheld from Social Security Disability (SSDI) back pay. I don’t know whether the entire arrears will be withheld or a percentage with ongoing benefits garnished also. In any event, it should have been processed by now. I suggest that you ask your local office to contact the payment center to ask whether the payment center is waiting for something from the court or elsewhere and, is so, what it is so you can help get it submitted. If you don’t get a reply within thirty days, try asking your congresspersons’s office make an inquiry because too much time has passed.

      Sincerely,
      Kay

      • Jack

        Kay-

        Thanks for that information.

        Is there a Q & A forum similar to this one for RSDI that you know of?

        I can’t seem to get anyone who knows the asnswer to this question when I call my local office.

        Thanks,

        Jack

        • Kay Derochie

          Dear Jack,

          Look under all tabs on the navigation bar of this site. All the tabs except SSI deal with Social Security Disability. I can also answer some questions about retirement and survivor benefits.

          Sincerely,
          Kay

          • Jack

            Kay,

            I searched the navigation tabs under SSD as you suggested.

            I found this article: “If I am approved, how much Social Security Disability back pay will I get?”

            I was about to post my question there when I noticed the article was posted by you and you’re answering the questions as well.

            I was under the impression you were only familiar with issues pertaining to SSI.

            One would think that questions similar to mine would be common place since I’m sure this issue presents itself on a regular basis. I find it hard to believe I can find no specific information about it online or from the employees of the Social Security Administration themselves.

            Frustrated, I gave up on my local SSA office after receiving 4 different explainations as to why my back pay hasn’t been processed and paid out. On top of that, I still couldn’t find anyone there who could answer my question about back child support. THEY WORK THERE!…. It’s part of their job to know these types of things.
            I’ve never seen so much incompitence from a ruder bunch of people in my life.

            Thankfully the lawyer I hired to help me with my disability case, who hasn’t been paid yet either, is trying to get to the bottom of my missing back pay issue… he’s also trying to find out the ever elusive answer to my question.

            Thanks anyways Kay.

            Regards,

            Jack

  • Mr. Edmunds

    I have another question also (did not want to put two questions in one comment thread).

    I have a tax obligation that is due from 2013. My 2014 refund was secured to pay a portion of it but I still how a few thousand. I am anticipating back-pay from SSI and SSDI. I am sending in a offer in compromise to the IRS in hopes they will accept. My question is will the IRS automatically take from my back-pay the full amount that is owed. As you can likely tell these funds are needed for past due financial obligations in addition to what I owe the IRS. Any insight would be great.

    • Kay Derochie

      Dear Mr. Edmunds,

      SSI back pay is not subject to garnishment for back taxes. Fifteen percent of monthly SSDI benefits can be withheld to collect back taxes. I haven’t found anything that addresses back benefits, so the amount they can garnish may be fifteen percent. In any event, you will get a notice of levy before the garnishment actually begins.

      Sincerely,
      Kay

      • Mr. Edmunds

        Thank you.

        • Kay Derochie

          You are welcome.

    • ms smart

      I have a question. I have one son that was already on ssi and come to find out that they owe him money from 2013 because he was not receiving all of his money then I have another son that was medically approved. I went into the office on 9/10/15 for and interview and had to turn in more paper work so I turn it in on 9/15/15. So how long it should take for me to get the back money and when should my son receive his check

      • Kay Derochie

        Dear Ms. Smart,

        The actions needed for your two sons’ claims will be performed separately. If you have not received payment on them within another two weeks, I suggest going back into the office and requesting an estimate on when the information you provided will be processed.

        Sincerely,
        Kay

  • Mr. Edmunds

    Hello Kay,

    I am back to ask yet another question. I have been able to get in-touch with my local SSI office regarding my SSI benefits. My amount being received has been determined. However I received news that my back-pay decreased from around $10k to a little over $3.5k. That’s a big hit in my opinion. The office manager states this is because my bank sent them documents and for many months I had over the maximum of $2k in my account. The reason for this was due to a school loan I received that I was living off of while appealing my case. I did read (online) that certain funds cannot be counted as “income” when determining your back pay from SSI. Is this true because when I get my award letters (which were mailed of Oct 5 and then a revised letter stating the determination change Oct 6th) I will appeal if this is the case. Also I heard from my Lawyer (who helped me on my appeal) that SSI back-pay will be deducted from my SSDI back-pay. If you understand this can you clarify in layman’s term for me? Any help is greatly appreciated.

    • Kay Derochie

      Dear Mr. Edmunds,

      Student loans do not count as income; however, with some exceptions money carried over from month to month counts as a resource and is subject to the $2,000 resource (asset) limit. If your student loan was under one of the excluded federal student loan programs, it should not be a countable resource. You can see more about this at https://secure.ssa.gov/poms.nsf/lnx/0500830455.

      With regard to the SSI offset against your Social Security back pay, the fundamental idea is that the government will not pay duplicate disability benefits for the same period. Therefore, SSI that you receive for months that overlap with months of Social Security Disability (SSDI) back pay will cause your SSDI back pay to be reduced.

      Sincerely,
      Kay

      • Mr. Edmunds

        Thank you for the clarification. This really frustrates me as the manager from the SSI office stated that the resources do count. I will be raising some questions with the information that has been given on this forum. Thank you again.

        Regards,
        Lawrence

        • Mr. Edmunds

          One follow up question. My file date for SSI is 11/28/12. My onset date is 1/21/14. My approval date from the ALJ hearing is 8/2015. I made a visit to this site to formulate a calculation of my back-pay (http://www.ssdfacts.com/CalcConc). My question is would SSI payments begin on my file date when approved or on my onset approval date. Pardon any novice with the question.

          Regards,
          Lawrence

          • Kay Derochie

            Dear Mr. Edmunds,

            Your SSI benefits would begin to accrue February 2014, the first full month that you were considered disabled as defined by Social Security law.

            Sincerely,
            Kay

        • Kay Derochie

          You are welcome, Mr. Edmunds.

  • Tamika

    Hello im wondering if I can get some of my son back pay bc I’m on the verge of getting evicted and need this money asap. I asked them for an advance but they declined it saying it has to be for medical or something. Do I need to send them a letter that was sent to me abt the eviction he is owed $10,000 back pay.

    • Kay Derochie

      Dear Tamika,

      You should be able to get part of the back pay paid immediately because your son is on the verge of being homeless. Take a specific written request to the office, show the eviction papers, and any documents that show how far behind you are in your rent. If you are told nothing can be done, ask to see a supervisor. If that fails, see if our congressperson’s office will call Social Security.

      Sincerely,
      Kay

  • Jesse Mcdonald

    I’ve been getting my money on the 3rd of each month and it should have came on the 2nd this month because I have the dates for but I didn’t get it in my sister did and I don’t know why

    • Kay Derochie

      Dear Jesse,

      I am not absolutely sure of what you are saying in your last sentence, but I think you are saying that your sister got your benefits. If that is the case, she has been made your payee to receive your benefits, pay your bills and manage your money for your benefit. If that is the case, there would have to be a doctor’s report saying you are not capable of handling your benefits. If you disagree, you can appeal.

      If that is not what you were saying and a payee has not received the benefits and you have not received the benefits by now and they go direct deposit to a bank account or a DirectExpress card, report non-receipt to the Social Security Administration now. If you get a paper check and haven’t received it by the 15th of the month, report the missing benefit at that time.

      Sincerely,
      Kay

      • Jesse Mcdonald

        No my moms my representative payee my sister gets her own money my money never went to my bank like I did hers and I don’t know why I didn’t get my check I heard a couple people didn’t get there so I don’t know what’s going on and I have direct deposit would they just automatically take my money from my bank that direct deposit or we could have switched the date that I receive my money and I just haven’t got a letter

        • Kay Derochie

          Dear Jesse,

          I have not heard anything about benefit payment dates being changed, and I think that is quite unlikely. Perhaps there was a computer system problem that caused the delay. Direct deposit would not have been stopped without your mother completing papers to have the money deposited to a different bank, which as your payee she would have the right to do. I suggest that you check with her and have her check to be sure it is not an error within the bank.

          Sincerely,
          Kay

    • Kimberlea

      I am the payee for my brother’s disability benefits. They are direct deposited however this month he did not receive his disability check. He received his SSI via direct deposit but not his disability. I know I need to report this to Social Security but I am not sure what number to call or who to speak to b/c he needs his money asap. Can you advise please?

      • Kay Derochie

        Dear Kimberlea,

        I assume that by “disability check” you mean that your brother also gets Social Security Disability (SSDI) in addition to Supplemental Security Income (SSI). You can call 1-800=772-1213 to report the non-receipt.

        Sincerely,
        Kay

  • lynn

    Dear Mrs. Kay
    I am a type 1 diabetic with uncontrollable glucose levels to which I have been hospitalized several times in the ICU. I was diagnosed in Aug 2011 and for the first year and half tried my best to continue working. I had to quit due to severe diabetic nerve damage in my legs and every job I tried they had a problem with me having to check my sugar multiple times aday. I applied for disability and was denied in every stage and was denied at the alj hearing. My question is can I appeal the final decision?
    Thanks very much

    • Kay Derochie

      Dear Lynn,

      You can request an Appeals Council Review. To have the judge’s decision reviewed, the Council has to determine that the judge made a procedural mistake or omission in investigating the claim. To be sure you frame your decision correctly, you need a knowledgeable Social Security attorney.When you hire a Social Security attorney, you do not have to pay any legal fees up front and you will pay attorney fees only if you are approved for benefits. Social Security law sets the amount your attorney can charge and the Social Security Administration pays the attorney directly from the retroactive award before sending your back pay to you.

      I suggest that you also look into your rights as a worker under the Americans with Disabilities Act to see whether you have the right to check your glucose levels on the job. You might also contact Goodwill or other nonprofits that help workers with illness or handicaps find work.

      Sincerely,
      Kay

  • Mr. Edmunds

    Hello,

    I was approved for Disability in BK, NY on August 11th 2015. I was called into my local social security office on Sept 1st to hand in income docs, bank statements, etc. I gathered the docs and hand turned them in on 9/4/15. On 9/11/15 I received a call from the case worker that she did not have the documents. I told her I handed them in to the front desk and the receptionist made copies. My case worker called me back in about 30 min and said she found the documents. It is not 9/26/15 and I made a visit to my local office after trying to call for 3 days straight and no answer to find out when i will start getting my benefits. The gentleman at the window said they had not gotten to my documents yet. Is this normal? i mean I understand the potential workload but in over 2 weeks you mishandle my papers then do not even get to the documents to figure my SSI payout? I have called SSDI and the State supplement office and they say they have to wait for the local SSI office. Is there anyway I can haste this process or is it the waiting game?

    • Kay Derochie

      Dear Mr. Edmunds,

      If the claims representative who is handling your claim says that she found the papers, then she probably has them. If the front desk service representative did not go look at your claim file and is only looking at a status code on a computer screen, the information may not be reliable. It often takes a month or more to get Supplemental Security Income (SSI) payments started. If you haven’t received payment by October 11, follow up with the claims representative and ask what remains to be done to send payment and roughly when she thinks she’ll be able to do it. Note that claims approved before yours for which documents were submitted before yours were will be paid before your claim is.

      Sincerely,
      Kay

      • Mr. Edmunds

        Thank you Kay.

        • Kay Derochie

          You are welcome, Mr. Edmunds.

          • Mr. Edmunds

            Hello Kay,

            There has finally been a update in my records on the website for Social Security. I have received the fully approved letter from SS stating that I have enough credits for SS Disability. When I look on my online account it mentions I will receive SSI (Disability) on Oct 30 (at a significantly less amount that my disability amount I may add) so my question is would the SSI(Disability) constitute Supplemental income? If yes I will still receive SSDI? I have researched and from what I can tell you cannot receive the full amount from SSI (I think it is like $730 monthly) and receive your SSDI if over $800. I ask because I am anticipating a large lump sum from my SSDI back-pay. Please correct me and clarify if you can.

            • Kay Derochie

              Dear Mr. Edmunds,

              Supplemental Security Income (SSI) will be paid first and will continue until the Social Security starts at which time the SSI will stop because your Social Security is too high for you to receive SSI. The back SSI benefits will be paid first, and the back Social Security benefits will be reduced by the amount of SSI paid for any months the two benefits overlap.

              Sincerely,
              Kay

          • Mr. Edmunds

            Thanks again

            • Kay Derochie

              You are welcome, Mr. Edmunds.

  • May

    Hi my sons payment was supposed to come sept3 but didnt because of a wrong account # i fixed it abd they resent it on the 16th but i still haven’t got it now every time i call i get a different excuse . i don’t have any disconnection notices to get emergency payments its medicine and food money and i don’t kniw what to do anymore.

    • Kay Derochie

      Dear May,

      Check with your bank to be sure that the money is not somehow caught up in their internal banking system. I also suggest going into the office to see if you can find out whether they still say it was sent on the sixteenth. If so, enough time has passed that you can file a report of non-receipt and request that the payment be reissued. If it is be sure that you don’t accept duplicate payments should the original show up.

      Sincerely,
      Kay

      Sincerely,
      Kay

  • marie

    Hi.. My daughter is in handicap classes and is on the road to a special diploma when she graduates. My husband applied for social security benefits for her. My husband is not employed but I am. They asked for a year of my paystubs. They sent a check for 140 dollars. We were a bit confuse because he had applied for benefits since last November. However when he called to ask what the check was for. They said that was the back pay and that she wasn’t eligible because of my income…which was confusing because we are a family of five. And if she didn’t qualify why give back pay??? Can we appeal??

    • Kay Derochie

      Dear Marie,

      For clarity, note that your child’s application was for Supplemental Security Income (SSI), not Social Security. SSI eligibility is determined month by month. From the information you have provided, I would say that your family’s income was below the limit for a month or two month and then above for the rest of the time or that your family countable assets have been over the resource limit in all but a month or two. I suggest that you go to Social Security to find out whether your family’s income or your family’s resources have made your daughter ineligible. If it is income, ask the claims representative to 1) first double check the number of parents and non-disabled children in the household to be sure the correct number were used; and 2) if the correct household composition was used, to show you the calculation that resulted in ineligibility. (You can also go the the article “What Are Deemed Income and Resources and How Do They Affect an SSI Application for Children?” under the SSI tab on the navigation bar of this website and use the sample formula to get an idea of how the calculation may have been made.) If it is an issue of resources, ask for a listing of the resources items and values used for each month to be sure the correct information was used. (You and your husband can have $3,000 countable assets; any excess goes toward your daughter’s $2,000 limit.) Either way, if there seems to be an error and you have not received a correction within the sixty-day appeals period, appeal formally by filing form SSA-561 before the appeals period expires.

      Sincerely,
      Kay

  • Amy

    Hello,
    I use to get disability checks worth $260 because of the passing of my father until now.

    I got my disability checks cut off not too long ago because they said I wasn’t in school for a period of time. I was told that I would still receive benefits if I was still in school, so I had to make an appeal before I was able to get back into school/college.
    It’s been a while since I’ve heard back, so I’m getting worried, plus I don’t trust the mailing system around here, its either two days late or never shows and I would have to find it.

    I know that they cut it off at the age of 18 but it said that as long as I was in school they would continue my benefits.
    I would get a job, but its pretty rough for me, being depressed and trying to deal with society, its bad enough I have to go to a public college I really rather take it online, but rarely anyone passes that way. So by not having a car, I’ll have to take the bus everyday, pay for expensive materials that I will NEED for my courses, no excuses and especially books.($150!!!)

    But what I’m really trying to ask is, now that I’m in college will I get my benefits back. Its bad enough now that I am struggling with bills , now trying to afford school books.

    I hope this makes sense. Thank you.

    • Kay Derochie

      Dear Amy,

      The information you are giving seems to be a bit mixed up. Disability benefits will not be terminated for failure to attend school. Survivor benefits from your father’s earnings record would be paid to you until age eighteen or if you continued in high school until age nineteen. No survivor benefits are paid for college students. If you are disabled, you can apply for disabled adult child benefits on your father’s record. Disabled adult child benefits are paid to individuals who become disabled before age twenty-two and are unmarried. You could also apply for Supplemental Security Income (SSI) benefits if you are disabled. To file the applications, go to your local Social Security office.

      Sincerely,
      Kay

      • Jordyn

        My check was mailed out on the 10th and I still haven’t received it. Getting impaitent because I have bills to pay off of these survivors benefits. I don’t know what to do.

        • Kay Derochie

          Dear Jordyn,

          I suggest that your report non-receipt of the check so that the payment can have a stop pay put on it and the payment can be reissued.

          Sincerely,
          Kay

  • Malique Moore

    I was just Approved for SSI about a week ago & I have a few questions . I will be receiving Backpay but not sure for how much I will be getting about $2,199 this week & another $2,199 in six month & then after that I was told I should be getting a Lump sum of the rest of my backpay . How ever waiting on SSI for an approval been making me go down hill. I have 4 kids , no job , and I have to move in 2 weeks with no funds , I need food clothing for me an my kids as well. How can I get my back pay by any chance

    • Kay Derochie

      Dear Malique,

      You may be able to get more of the back pay released sooner to cover your move (moving costs, first and last month’s rent and deposit) and to pay back rent if you are arrears for the rent. You will need to show how the initial $2,199 will not cover your family’s food and clothing and moving costs.

      Sincerely,
      Kay

  • Kellee

    Hello Kay. My boyfriend recieves SSI benefits. He got a letter in the mail saying he wouldn’t get them after October of this year. He starting receiving SSI since May of this year. He is still disabled and has rent to pay. What can he do next? Please help.

    • Kay Derochie

      Dear Kellee,

      What your boyfriend needs to do depends on the reason he has been given for his SSI stopping. If he is being told that he is no longer disabled and he is, he needs to appeal. If he does so within ten days of the closure letter, he can request continuation of payment during the appeal processing.

      Sincerely,
      Kay

  • Anita

    Changed my addy with Ssi two weeks ago. Check didn’t show on the first. Called Ssi they said it was sent to my old addy bc I didn’t change it soon enough. Called my local post office they said they didn’t recieve it and if they do they will make sure I get it at my new addy even if it comes to my old so I don’t have to wait! My question could it of already been rerouted before getting to my local post office and how long does that norm take :/ I have bills on the 1st and tomorrow and I’m worried sick. Thank you!

    • Kay Derochie

      Dear Anita,

      If you left a forwarding address with the post office, it is possible that the post office has already forwarded the check. It can take two weeks for forwarded mail to reach you. There is also the possibility that it slipped through and was delivered to the old address. If you do not receive the payment within twelve days of the due date, you can report non-receipt and request a replacement check. For the future, I suggest that you either get a DirectExpress card or set up a bank account for direct deposit to assure that your benefits reach you.

      Sincerely,
      Kay

  • Comina Massey

    Hi Kay, I have a few questions for you. Ok my daughter was just approved for ssi by a ALJ . It stated that she was found fully favorable. I first applied for her in February of 2013 But of course she was denied up until we went before the judge. The approval letter was dated for August 17th 2015. My first question is how long does it take to get her back pay and do I need a separate account for that or can they use my account information that I gave them when I first applied because everything is still the same with my bank account. Also I keep hearing people say something about a interview but all of my information is the same so do I still need this interview before I receive any kind of payment for my daughter. Also can they just send the back pay in a paper check or will it have to be put in an account. What is the process of everything and how long is this process. Thank you!!!

    • Kay Derochie

      Dear Comina,

      If the judge found your daughter to have been disabled in February 2013, when you applied for her, her SSI will begin to accrue with March 2013. If she is a minor, you will be required to set up a dedicated account for her back pay and the use of the back pay will be restricted to mostly to medical and rehabilitative expenses. You can read more about dedicated accounts at https://www.socialsecurity.gov/kc/rp_accounts.htm. Her monthly payments can be used for anything she needs, but they cannot be co-mingled with your money or anyone else’s.

      Sometimes back pay is paid in a check and sometimes it is sent directly to a bank account or DirectExpress card. You will have to have an interview so that Social Security can be informed that nothing has changed financially since you applied for your daughter. At the time, you can discuss payment options with the representative. It can take a few weeks to a couple months or more for benefits to start and back pay to be released.

      Sincerely,
      Kay

  • tina

    I have a question. I started receiving ssi for my child in Feb 2015, she got first back pay install in Feb as well. I was told next installment was due in Aug. I went into the local office in May and req and advancement for bills, it was given to me. I didn’t receive the install for August, now being told it would be 6 months from May. Is this correct? Can I request another advance? I put off school shopping because I was under the impression it would be sent to me in August. Thank you

    • Kay Derochie

      Dear Tina,

      If you took the entire installment in an advance, the next payment would be due in February 2015. If you took a partial, I would think that the balance would be due in August. I suggest that you ask to see the regulations that govern release of back-pay when advances are involved to be sure a mistake is not being made.

      Sincerely,
      Kay

      • Misty

        Hi Kay i get ssi for my son they sent out a check on the 10th of August and it still hasnt come, could it just be late or lost? Also because i havent recevied it they issued another yesterday. I am really upset about this. Did the first check get lost??

        • Kay Derochie

          Dear Misty,

          Presumably the first check was lost in the mail or stolen from your mailbox. When Social Security issued a replacement payment, they stopped pay on the first check so you no longer need to be concerned about it. I suggest that you set up a bank account for direct deposit of future benefits as soon as the check arrives so that you have money to deposit in the new account.

          Sincerely,
          Kay

    • Katrina chambers

      I got approve for ssi on Aug 10th 2015 when will I get my first check

      • Kay Derochie

        Dear Katrina,

        Please see my response of earlier today.

        Sincerely,
        Kay

  • Sakina

    Hello I didn’t recieve me check for August as of yet. I called today and they said they sent out a check today. How long will that to come?

    • Kay Derochie

      Dear Sakina,

      If the payment was a check sent via the mail service, you should have it in five days or less. If it is electronic transfer of funds to a bank account or funds loaded to a DirectExpress card, I would think you would have it after two to three overnight computer runs (on business days) to get the money through the electronic banking system.

      Sincerely,
      Kay

      • shantrice

        Hi Kay I was approved for my ssi benefits Aug 28 I went to my appt for my payee I call social security they said they mail one of my back pay in check sept its sept 10 how long should I have to wait if they said its suppose to be here by the 10 witch is today but we did have a holiday this pass week

        • shantrice

          They mailed it out sept 8

          • Kay Derochie

            Dear Shantice,

            This is a response to both your posts. I would give the payment five days to reach you.

            Sincerely,
            Kay

  • Looking for advice , ssa still owe me money every time I call the call center they tell me there still working on it, I’ve been getting my benefits for 1 1/2 years now but they still owe me money\\\\ my attorney fees the judge in my case denied my attorney’s fees so the final decision was the money’s come to me, but I don’t know what’s going on now or what there doing since the decision was sent SSA office in Baltimore.

    • Kay Derochie

      Dear Anntoinette,

      If it has been more than ninety days since the judge denied attorney fees, go to your local office once a month and ask them to send a follow-up memo to the payment center in Baltimore. If it has been a year and a half since the attorney fees were denied, I suggest you contact your congressperson and request that he or she follow up for you.

      Sincerely,
      Kay

  • liz nielsen

    i have a question,,,how long does it take for soical surcurity to put your benifits MANUALLY ON YOUR CARD,,THEY MADE A MISTAKE ,IN STOPPING YOUR BENIFITS.,,,WHATS THE PROCESS.

    • Kay Derochie

      Dear Liz,

      Social Security will process your reinstatement within their computer system, which will trigger a transfer of information to the Treasury Dept., which will issue a payment to your card. How long it takes will depend on how fast the local office if you are getting SSI or the payment center if you are getting Social Security posts the information needed to generate the notification to the Treasury. After that, I estimate it would be two to three business days for overnight computer runs.

      Sincerely,
      Kay

  • Tony lopez

    I recieve ssi on every third of the month but it goes direct deposit so i get it a couple days earlier today is the 24th and i recieved a check for $311 i never get my check this early just wondering if ill still get my regular check for the 3rd

    • Kay Derochie

      Dear Tony,

      I recommend that you call Social Security at 1-800-772-1213 to find out what the payment is and whether you will get a check on the 3rd. As an aside, (SSI Supplemental Security Income) is usually paid on the first of the month. I think that perhaps you are receiving SSDI (Social Security Disability].

      Sincerely,
      Kay

  • dewayne smith

    My ssi benefits were ceased in april approve on june A) will I receive back pay for june and Jul because I have yet to receive a payments and b) im having trouble as im not working and in waiting for benefits I may become evicted cause I have no income is there any way to get help before this happens

    • Kay Derochie

      Dear Dewayne,

      You should get back pay beginning with May. I suggest that you contact the local Social Security office and tell them about the threat of eviction. If they can’t release the payments immediately, perhaps they can give you a letter saying that you have the money coming for those months so you can prove to the landlord that you can catch up your rent.

      Sincerely,
      Kay

      • dewayne smith

        Thank you kay

        • Kay Derochie

          You are welcome, Dewayne.

  • lauren

    My boyfriend has been fighting for his disibility case since 2006..after 2 denials the alj at his may 2015 fully favored his case. In the approval letter it says another office will process my decision and see if you meet the non disability requirements for ssi

    Can you please tell me exactly what to expect

    • Kay Derochie

      Dear Lauren,

      If your boyfriend applied for Supplemental Security Income (SSI), the local Social Security office will review his finances from the first month he is medically eligible to present to determine the amount payable. If he applied for Social Security Disability (SSDI), his earnings record will be reviewed by a central (not local) payment center to make sure he is insured and to determine his benefit amount. It can take from a month to three months or more to get payment started depending on the type of benefit and current workloads.

      Sincerely,
      Kay

  • Ron Fetty

    Will I get my first SSI check in the mail? I signed up for direct deposit, however it says I’m due a check prior to their update for my account.

    • Kay Derochie

      Dear Ron,

      Sometimes the first payment is sent via the postal service in the form of a check.

      Sincerely,
      Kay

  • irma delashmit

    I forgot to ask Can i get an advance loan SSDI? I got bills to pay please and how should i ask?

    • Kay Derochie

      Dear Irma,

      No loans are available.

      Sincerely,
      Kay

      • Christopher Davenport

        I get $733.00 each month and I have a emergency situation. I don’t have enough to pay my bills such as rent due to paying back bills and I will end up homeless. Does ssi have any program that can help? Advance in my next check or immediate payment where they take so much from my check each month? I heard they did and if so what or how do i do it?

        • Kay Derochie

          Dear Christopher,

          What you are referring to is called an “immediate payment.” An immediate payment can be issued due to a financial emergency that puts you at risk for losing shelter but only if your SSI benefit was delayed or not received on time. You might try non-profits or churches in your area to see whether they can give you a bridge loan to keep your housing.

          Sincerely,
          Kay

    • Hello my name is shawn wanna ask u a question,I got approved for my benefit and I had my interview they told me im done wait for a letter can u please let me know when im getting paid now

      • Kay Derochie

        Dear Viola,

        Release of SSI benefits can occur anywhere from a week to a month or more after the update interview.

        Sincerely,
        Kay

  • irma delashmit

    Hi,
    I have few questions sorry im not so good in typing nither in putting into words u can understand anyways,… i got approval for SSDI back in March 2015 got my first check but for only $1500 i thought i was suppose to get more? I filed Aug 2014 i called and ask what happen they said cause ur husband income .. my husband left Nov 2014 which i told them but they wanted him to go sign paper stating he left the home and when?where he is living..well aguring with him ,he finally did it went sign the paper .. now SS wants more proof so i have a therapist and social worker written a letter fax it to SS office to state he left the home and they know he isnt living here cause they come every week to my home..but it seems SS wont give me backpay and i need to pay my bills they are so behind … i have so much health issues amd wheelchair bound… so its hard for me to go to the office…what can i do for them to pay my backpay? Can i include my kids to get more of SSDI? Please no one wants to answer me plus SS office is rude to me over the phone whenever i call to ask questions.. please i got overdue bills to pay , medicines to get for me,clothes for my kids please help???

    • Kay Derochie

      Dear Irma,

      SSDI is Social Security Disability and the payment amount is not affected by a spouse’s income. Therefore, I think you are receiving Supplemental Security Income (SSI), not SSDI. SSI does not pay dependent benefits. If you were approved for both SSI and SSDI, your children can receive dependent benefits on your Social Security (SSDI) if your earnings were sufficient to provide a maximum family benefit greater than your own benefit. The dependent benefits will begin after your SSDI begins and your SSDI can take two months or more to start after the SSI has begun.

      With regard to getting back pay for the correct months, I suggest that you ask your social worker to go to the office with you and if necessary ask to see a supervisor.

      Sincerely,
      Kay

      • Bryan

        Hi quick question today I didn’t receive my ssi check in the mail aug 2015, but here’s the thing I sign up for direct express. Haven’t receive my card yet possibility my benfits maybe on the card before it come in the mail?….
        Someone please help!

        • Kay Derochie

          Dear Bryan,

          If you have not received your card and payment by the end of the week. I suggest that you call the Social Security Administration.

          Sincerely,
          Kay

  • michael

    my wife supposed to get her check on 3rd May 2015 but lands on weekend she was to get it by 1st Friday till now she hasn’t receive anything on her back account what could have happened?

    • Kay Derochie

      Dear Michael,

      Your wife should report the non-receipt of benefits to the Social Security Administration.

      Sincerely,
      Kay

  • kj campos

    Hello,

    I have been receiving SSI benefits for my son who has autism. I am also his In-Home Support caretaker and have been for 3 years. Never have I been asked for monthly pay stubs. I have only been instructed to bring them during our yearly review. This is because (I was told by his old worker) they can access my payments through a federal system that they all share or access my uploaded tax document. I was also advised that they DO NOT count my IHSS payments against him.
    All of a sudden I get a letter advising his payments for May 2015 have ceased until they receive pay stub info from 1/2015-3/2015. I immediately head in with the requested documents. That was 4/29/2015. I received a letter advising the info has been received and gave a receipt for each check stub. I called the 800# today 5/8/15 and was advised I may not receive payment for 60 days for processing.
    Im confused why this is happening if A). the income doesn’t count, B). I was never asked for it. and C) when I give the info at our yearly review I am advised this income will not change anything and I get a letter 2 days letter saying all is fine. Now it takes 60 days. Is there any emergency pay I can ask for as money for food is gone!
    Thank you for your time.

    • Kay Derochie

      Dear KJ,

      I suggest that you visit the office again and ask to speak to a supervisor. Calmly say you think a mistake is being made. Explain what you explained to me and ask that benefits be reinstated immediately because you submitted what was requested the first time it was requested. Also say that you have been told that your earned income from the IHSS program is excluded and nothing has changed that should cause a change in your son’s payment. You might also request temporary emergency food stamps from your local social services office.

      Sincerely,
      Kay

      • kj campos

        Thank you

        • Kay Derochie

          You are welcome, KJ.

  • david

    It did the same thing for me and now I’m on the streets yet again

  • Ron

    I’m trying to understand this. I applied for SSI and SSD back in Oct. 2013. Denied, so I appealed with the help of a lawyer in Dec 2013. My date with the ALJ is in mid June 2015.
    Here is the question. Will I only be getting paid SSD, or both? I ask because I read on this page that SSD will be reduced by the amount I would have been paid SSI, but I have yet to recieve or be awarded either. In this scenario (just recieving SSD) would I get a lump sum dating back to the original application (less 5 months), or from the date of the appeal. The injury happened July 29, 2013. Secondly, is the amount of SSD based upon past earnings, and how far back into my employment history do they consider?
    Finally, My attorney wants to meet to discuss the case just one hour before the ALJ hearing to prepare me. Is that common? Maybe he thinks it’s cut and dry, but I think we need to meet before that to ensure all aspects are considered.
    -Ron

    • Kay Derochie

      Dear Ron,

      If you are approved for Social Security Disability (SSDI) and Social Security accepts July 29, 2013 as your disability onset, your benefits will begin to accrue January 2014, five full calendar months after you became disabled. Supplemental Security Income (SSI) will begin to accrue November 2013 and would continue through the month before your first monthly Social Security benefit starts. The SSDI will be reduced by the SSI paid for months beginning January 2014. The net effect of this is that you will get two extra months (November and December 2013) of benefits paid as SSI at SSI rates. A second effect is that SSI is not taxable, so there is some benefit to getting part of your back pay as SSI.

      The amount of SSDI you receive is based on your earnings history.The number of earnings used in the formula depends on your age when you became disabled. The maximum amount used (for workers nearing retirement) is thirty-five.

      Attorneys have different practices. I do not know if your attorney’s prep practice is common. If it were I, I would want to meet with my attorney now to go over things, for me to ask questions, and to have time to absorb his instructions for a while before the hearing–also to allow time to collect anything that might be missing. You should be prepared to tell the attorney what you think are the most important reasons you think you are disabled and also be sure he knows about any new or changed conditions.

      Sincerely,
      Kay

  • Tara

    I have disability from a private company instead of the government. I had received payments until last month. When I called them asking where my check was, I was told that it was in the mail and that if I didn’t get it in 10 days they would reissue the check. It never came. In the mean time my credit union covered my bounced rent check so I didn’t get evicted but now its getting time for rent and my checking account is hundreds over drawn. I have called multiple times and was told when they returned my call that they had issued the check and it is on its way. I offered to drive to their office to pick it up so that this won’t happen and was told that the checks are mailed from Kentucky not in Oregon where their office is. My last check was issued March 16th. Monday will be a month without pay. Will I be able to go to the state for help to pay my bills? I haven’t paid utilities, insurance, cell or car. I am at a loss of what to do because my employer uses a private insurance and not the governments.

    • Kay Derochie

      Dear Tara,

      You might contact the state’s social services office and/or local charitable non-profits to see whether you could get a bridge loan to pay the rent. If you haven’t received money by the 25th, I suggest talking with your landlord and explaining what has happened and that don’t know if you will receive the replacement check in time to pay May on time. Being proactive with the landlord may allow some lenience on his part.

      As an aside, If you have been or are expected to be disabled from all occupations for more than twelve months, you can apply for Social Security Disability in addition to your employer’s disability insurance. If you are approved, your employer-sponsored benefit is likely to go down, but there could be a tax advantage to having some of your income come from Social Security.

      Sincerely,
      Kay

  • Ben

    Hi I was approved in March for SSI.. I was told that on April 2nd that a paper check was sent out to me for my 1st SSI payment and I verified it online and it says April 2nd a check was sent.. It’s now going on April 9th and I still haven’t recieved anything yet.. I know they have 10 days but the 10th day is on a Sunday and mAil don’t run. What do I do if I dont recieve it in a couple days.. Can I go to local office and ask for an emergency payment or an immediate payment..

    • Kay Derochie

      Dear Ben,

      The day the check is “sent” may be the day that it was set up to be printed in an overnight computer run with mailing the next day or even later. If you don’t receive the check by Monday the 14th, you can report non-receipt of payment and request an emergency advance payment or immediate payment if you meet the criteria. You can read about these special payments at https://secure.ssa.gov/poms.nsf/lnx/0502004005 and https://secure.ssa.gov/poms.nsf/lnx/0302801010.

      Sincerely,
      Kay

  • Jane

    Hello,

    my question is on behalf of my father, he applied for his social security benefits in December of 2014 and his letter of approval arrived in February 2015, his payments were supposed to start from December 2014 and it is April 2015 now and still haven’t recieved a direct deposit, how much longer would he have to wait for a payment? From what I’ve been reading from other submissions it might take six months, is this true for all cases? Thank you and hope to hear from you soon.

    Kind regards,
    Jane P

    • Kay Derochie

      Dear Jane,

      I assume that your father’s approved Social Security claim is for disability benefits. It does not take always take six months to get payments started after approval. Please tell me the date of disability onset (date disability started) that the Social Security Administration established for your father. That will help me to respond regarding whether he should have already gotten payment.

      Sincerely,
      Kay

  • rebecca.ann.ivey

    i wanna know why i didnt recive my disability check i need it now for bills and medicine

    • Kay Derochie

      Dear Rebecca,

      You will have to contact the Social Security Administration to find out why you did not receive your benefits this month.

      Sincerely,
      Kay

  • annette

    my son gets ssi now for almost 16 years and this month the bank declined the direct deposit so i called social security and they said they will try to reissue it daily and they can do that up to 30 days without having to pay me and even if i go to an office they won’t pay me and when they do ill need to fill out a new form for direct deposit that they will not issue me a check…..so im suppose to go a month with no money

    • Kay Derochie

      Dear Annette,

      Do you have a question?

      Sincerely,
      Kay

  • Venus

    My son receive’s SSI, has for over 10 yrs. His check didn’t come yesterday like everyone else’s and it’s not normal. Would there be a serious problem why he wouldn’t get his payment?…it’s direct deposit so if the first falls on a holiday or weekend it comes the friday prior. Thanks for your time

    • Kay Derochie

      Dear Venus,

      You are the second person to say that an SSI payment didn’t come yesterday. Perhaps there was some systems problem. If you don’t receive the payment on Monday or Tuesday, report the non-receipt to your bank account.

      Sincerely,
      Kay

  • Jerome

    Hi Im a payee for my sister and the social security office said they sent the check but i haven’t received it to give to my sister for her to pay her rent, and it was supposed to be mailed on Friday because the first lands on a Sunday and it now Saturday and her rent is due, how do i get immediate payment by the office if they are closed on Saturday

    • Kay Derochie

      Dear Jerome,

      It is not possible to get an immediate payment by going to a Social Security office. Are you sure that the payment was sent via check in the postal service? Is it possible that it was sent to a bank account or a DirectExpress card or by accident to her sister? If it was actually a mailed check and it was the first payment, the delivery date could vary.

      Secondly, as your sister’s representative payee, you are not supposed to give the check to her. You are supposed to pay her rent directly by check or money order made out to the landlord. The same holds true for her utilities. It is your responsibility to see that these shelter and food are purchased first. You should purchase everything else that you can directly, such as medical expenses and bus passes. If you give her money for clothing, gasoline or other uses, ask her to give you the receipts so that you can prove to Social Security how the money was spent and that you are monitoring the spending.

      Sincerely,
      Kay

  • oscar jimenez

    I recently went through a reval, where I was found not disabled. I was told if I wanted to file an appeal and keep receiving payments to file within 10 days, which I did. Two months later I received another letter from the appeal I filed and they said they changed their mind, and I was disabled. Well two months after that letter my payments stopped. I found out that they didn’t send any of my info to the payment center, they say they are fixing the problem now, but won’t give me a time frame on when my payments will start coming to me. How long will it take to fix their mistakes.

    • Kay Derochie

      Dear Oscar,

      I don’t know how long it will take for the correction. Hopefully, it will be faster than payment of new claims, which is running two or three months.

      Sincerely,
      Kay

  • Janelle

    I have been on ssi I always got my money from ssi on the first except when the First lands on Sunday It always came Friday now its Monday the second and its still not in my Account what happened I didn’t receive a letter saying that I won’t be getting my payments I am disabled CAN’T work don’t have another source of income it’s just me and my son Rent is due can’t afford late fee.PLEASE HELP

    • Kay Derochie

      Dear Janelle,

      You are the third person who has written that he or she did not receive the February SSI payment as usual. It is possible that there was some sort of systems glich at Social Security. Go to Social Security or call 1-800-772-1213 to report the non-receipt.

      Sincerely,
      Kay

  • kellyrowland

    Well this month I havnt received my benefits on my card I been receiving ssi for 2years now and all of a sudden I have not got my money and I’m wondering why what’s going on can I get answers to that

    • Kay Derochie

      Dear Kelly,

      If you do not receive your benefits by Monday the 2nd, report the non-receipt to the Social Security Administration.

      Sincerely,
      Kay

  • Fernando barber

    Thank you

    • Kay Derochie

      You are welcome, Fernando.

  • Fernando barber

    Hey my name is Fernando barber I recently got accept to receive benefit Ssi I got it for two months now my third payment is late what should I do thanks…

    • Kay Derochie

      Dear Fernando,

      If you have been getting payment via check and you have a bank account, check to see if the money has been deposited into your account. If not, then contact Social Security to report that the payment has not been received.

      Sincerely,
      Kay

  • Tanisha

    Hi I was told on the 7th of this month that I was approved for provisional ssi benefits I received a check on the 13 they told me the first one would be a check and other payment will be on a pay card how long will it take to get the card.

    • Kay Derochie

      Dear Tanisha,

      You should have the card by now. If not, follow up with the local Social Security office or with Direct Express at 1-800-333-1795.

      Sincerely,
      Kay

  • Donna Hughes

    my ssi one time backpayment is listed on the SSI online website for December24th. However it is now December 27th and i did not receive any money. What happened???

    • Kay Derochie

      Dear Donna,

      The date the payment was approved does not equal the date that benefits get through the banking system and, if mailed, through the postal service. The 25th was a bank holiday and the 27th and 28th are weekend non-business days. I would give it a few days before you contact Social Security to follow up.

      Sincerely,
      Kay

    • Michael

      Mine is stating the same date and I have not yet received mind either. Fingers crossed it will be here SOON, I have many debts to be caught up.

  • My attorney said I will know by Jan. 31, if I am going to be awarded SSI/SSDI. If approved, can I file dire need due to house being foreclosed and receive an advance payment? If able, how soon can I receive something? Thank you.

    • Kay Derochie

      Dear Patricia,

      If you are approved, as soon as you get the letter of approval, take it to your local Social Security office and request an interview for a financial update on the SSI claim and make a written statement of dire need at that time based on your house being in foreclosure. Take proof of the amount the mortgage that is in arrears and request that up to that amount plus the next month’s mortgage payment be released in a single payment rather than in installments.

      The local office issues the SSI payments. A central payment center issues Social Security payments after SSI is paid. You can request dire need payment of the SSDI also if you need it to keep the mortgage current, but the request may not make much difference because many disabled people are in dire-need situations so your dire-need claim would need to take its turn in line with the other dire-need claims.

      Sincerely,
      Kay

  • florence

    I have recive too monthly checks have not recive my back pay how much longer I havent got no papers

    • Kay Derochie

      Dear Florence,

      Please clarify the following so I can respond: Have you gotten two different checks (Social Security and SSI) in the same month or only one type of benefit in two separate months? If one benefit type is it Social Security or SSI?

      Thank you,
      Kay

  • lawrence

    I suppose to receive my December 3, 2014 survivors benfits payment by check but didnt receive it today this has never.happend before I called the office they told me it was sent but I didnt receieve it what can I do

    • Kay Derochie

      Dear Lawrence,

      If you have not received the check by December 15 (twelve days after the due date), you can file a notice of non-receipt of payment and request a replacement payment. Just be careful not to cash both checks if both come.

      Sincerely,
      Kay

  • Christina E

    I have ssi but it hasn’t come yet I’m wondering on how long it’ll be until it comes because I have to pay my rent and I’m a little worried

    • Kay Derochie

      Dear Christina,

      If you have not received the payment by the 12th, you can file a report of non-receipt of payment and request a replacement payment.

      Sincerely,
      Kay

    • i just recently went for my appt. at Social Security office, didn’t qualify for ssd but got ssi. Unfortunately my
      Back pay very little. I’m on section 8 housing do I have to report my backpay to them and will I still be able to keep my section 8. My husband is leaving me due to the amt. he gets from ssd. Help!I received my total Amy. Within 2 days. Guess it means who ur talking to.

      • Kay Derochie

        Dear Ruth,

        I am not an expert on government-subsidized housing, but I believe that you do have to report your back pay. It might change your rental amount for the month you received it. When you husband moves out, report it to Social Security and your Supplemental Security Income (SSI) may increase.

        Sincerely,
        Kay

  • Nickco

    What should I do if my son got approved for ssi and my rent is pass due an I let her see the pages that said it was pass due. She said nothing about so can I get assistance and do they have to help me. My funds is pending

    • Kay Derochie

      Dear Nickco,

      You let the representative know that your financial situation is serious. Hopefully that will speed up payment. In the meantime, I suggest telling to your landlord that your child has been approved for disability benefits and that the back pay will be enough to catch up the rent. Ask them to work with you to wait until payment is processed.

      Sincerely,
      Kay

  • Tamekia Perteet

    Hello my friend received his ssi award letter and did the interview with his case worker he turned in the paperwork for the person he lives with we signed onto his account online for ssi and see the one time payment for 2,163 which has a date of November 2nd he has the ssi direct deposit card but nothing has yet to come on the person he lives with is threating to kick him out if he doesn’t pay rent he also have no food so what can he do to get this payment released can they release it right away?

    • Kay Derochie

      Dear Tamekia,

      He should call Social Security and report non-receipt of the payment. In the meantime, he could apply for food stamps and print out a copy of the online record to show his landlord to demonstrate he will have the funds to catch up his rent soon.

      Sincerely,
      Kay

      • Tamekia Perteet

        Thank u but they keep telling him 5 days 5 days has passed and nothing not even a pending deposit on the card is there anyone or anything else he can do yes he applied for stamps can u tell me why they hold the money so long when I got approved for ssi & SSA i got my payment in a couple of days why the delay in his case?

        • Kay Derochie

          Dear Tamekia,

          I can’t tell you why there is a continued delay. Next time he follows up, he could ask what actions need to be taken for him to get the money and when can he realistically expect someone to take those actions.

          Sincerely,
          Kay

  • Shasta

    One last thing, I paid rent at my dad’s house. The disability I applied for was for myself, withy daughter as my dependent, and it was solely on my income. I filed disability weeks after I lost my job, due to being sick, missing work due to always going to the doctor, and unable to do the job requirements that was requested from me. Sorry for such a long detailed post! Thank you again!

    • Kay Derochie

      Dear Shasta,

      Apparently your disability insurance benefits have run out.Please see my prior response.

      Sincerely,
      Kay

  • Shasta

    I also forgot to add that I have been going through the disability process with an attorney who has been working on my case from the moment I first applied for disability. I was denied twice because I never mailed in my medical records and paperwork they needed me to fill out, since I had a hard time obtaining the records from my doctor, due to having no vehicle. They now have the documentation, I was able to mail everything in, which is why I am now waiting on a hearing. Thank you!

  • Shasta

    Dear Kay,
    I am currently waiting on my SSI hearing. There is more info that I feel isn’t really relevant to my question, such as having to collect medical records to prove I have been disabled prior to July of 2014, since my SSDI (idk if that’s the right name..but the $ for what I’ve put into working for some odd years) has expired. Anyway, I am in a terrible situation. I have not been approved for my SS benefits yet. I am waiting for a hearing before a judge to obtain my benefits. I currently reside with my dad, and the house has now gone up for sale. If the house sells earlier, then I have to leave anywhere from 2 weeks to 2 months. However, despite whether the house is sold or not, I have to be out by January 1, 2015. I have no money, no car, and I have no place for my daughter and I to go. (Worse case scenario, I believe I would be able to find somewhere for my daughter to stay). However, I have no transportation, and I have no place to live. I cannot apply for apartments, since I have no income, and I cannot work at all. Even if I applied for section 8, I would be on a long waiting list. Even if I magically was able to get into section 8, I still have no transportation to get necessities for my daughter and I. Thankfully, I do have food stamps, but that is about all the help I have besides medicaid for my daughter and myself. What can I do? I know I am eligible for back pay, but none of this matters because my hearing may not be for another year, since the court systems are so back up here in SC.

    Thank you,

    Shasta

    • Kay Derochie

      Dear Shasta,

      I suggest that you contact your state’s health and human services department and apply for temporary aid for families with dependent children. The money might be enough to rent a room in a private home for you and your daughter. While there, ask if they is any other assistance you might not be aware of.

      Sincerely,
      Kay

  • Leslie C

    I have been on SSD for several years and went back to work last year. I was due my last SSD check this month (November) and got a paper in the mail confirming. Well I did not get this check on the 3rd like I always have, so I went to my local office. I was told it was approved and processed but they can/will not tell me when I will get it. The problem is I have taxes due on my house that I was counting on this past check to pay. I am worried that I will not get my final payment in time and my local office will not give me any info to help me get my money. What can I do?

    • Kay Derochie

      Dear Leslie,

      If it has been approved and processed, I would expect that you will have it in a few days.

      Sincerely,
      Kay

  • karen park

    Dear Kay
    We recieved ssi check for my four years old a autistic daughter on the first…like on the dot or if the first falls on the weekend then we get it the work day prior…however we didnt yet recieve a check for Nov.2014?!! What do you suppose the delay is for???

    • Kay Derochie

      Dear Karen,

      I would have expected the benefit to have been paid on the 31st. If it isn’t received Monday and it is direct deposit, check with your bank to see if they have received it but not credited to your account. If the bank has not received it or you usually get a paper check, report the non-receipt to Social Security.

      Sincerely,
      Kay

  • Theresa

    Hi,I just missed my ssi review in July & now I won’t be receiving my Oct. check until I do it but I’m out of state on a family emergency so how do I go by doing my review so I can get my payments back on track?

    • Kay Derochie

      Dear Theresa,

      You might try to go to a Social Security office in the area you are visiting and do the redetermination interview there. Note that if you have been, or are going to be, out of state for an entire calendar month, then your living arrangement may be considered to be where you are visiting beginning with the full month you are away from home.

      Sincerely,
      Kay

  • Dimayra De Leon

    Hi Kay,

    In June I applied SSI for my 18 year old disable son. I went to appt, have sent all paper work they have asked. I got a letter saying that they are still processing his application, but they were going to start sending him $408 until they decide. I got on the mail the first check on August, I have not set up a direct deposit yet. Well the thing is that I did not received the check the month of September, I have called millions of times and left messages and nobody had called me back. I have sent fax about his food and shelter agreement and wanted to know if they received it and I dont know what else to do. Any advice?

    thank you in advance

    • Kay Derochie

      Dear Dimayra,

      It sounds as if your local office has more work than it can handle and, thus, is not responsive. If you are able to go to the office, you might be able to get some answers as to why the second presumptive disability payment has not arrived. I wonder if it is awaiting the set up of a DirectExpress card, given that you did not set up a bank account for direct deposit.

      Sincerely,
      Kay

      • Dimayra De Leon

        Thank you for your quick reply.

        Last week I called to every number I have in all the letters I have received from SSi, and one of the numbers was the determination department and I got to asked about the 2nd payment and she said that it appears that was sent. Then she gave me the name of the person assigned to my sons case and said to contact her. No luck there.

        I will go to the office, hopefully I get some answers.
        Thank you so much for your time.

        • Kay Derochie

          You are welcome, Dimayra.

  • Colleen

    btw I am in the state of NC if that makes any difference.

  • Colleen

    Hi, I was wondering if anyone could give me any info about this. My son is autistic so I applied for SSI for him. I had been receiving SSI provisional payments for a few months and then in September, instead of the provisional payment, suddenly I had $2,163 in the Direct Express account. I figured it was back payments and that we had been approved, so I started paying off bills we had accumulated and got my son some more clothes & things for school. Yesterday I FINALLY received the letter and as I had assumed, the money was back payment. They determined they owe him $3,328.01 in back payments and in 6 months they will pay another payment. The problem is that I read online I was supposed to put that 2,163 back payment into some other account called a dedicated account and only spend it on medical (he has Medicaid) or special skills/job training (he’s 6). I read that yearly they will want receipts and bank statements from that account to show what you did with the back payments. I don’t save receipts!! I have no receipts from all the bills I paid for last week! YET IN THAT 17 PAGE LETTER THEY SENT ABOUT THE BACK PAYMENTS AND FUTURE PAYMENTS, THEY NEVER ONCE MENTIONED THIS DEDICATED ACCOUNT FOR THE BACK PAYMENTS AND NEVER ONCE MENTIONED IT WAS FOR STRICT USE. Nor did my caseworker ever say this in the interviews!!! My friend’s son is also autistic and receives SSI and she said they never told her she needed to have a dedicated account for the back payment and that she spent it on bills and they never questioned her or asked for receipts. However, her son’s back payment wasn’t split into 6 month intervals either so I believe her payment was smaller than ours. I have read they will want receipts and bank statements from the dedicated account. They never mentioned that to me and it’s nowhere in this 17 page letter. I am scared now, worried, I feel like they set you up to fail. Also why give you back payments you can’t touch but yet say in 9 months they will count that as income if it’s not spent? (Then we’d lose SSI altogether?) If anybody has any ideas or information, please help.

    • Kay Derochie

      Dear Colleen,

      I suggest that you get receipts for the bills that were paid. If you used the money for your son’s debts and needs, you can tell Social Security that you received the money and the approval letter with no information about the need for a dedicated account for special uses; and, therefore, you should not be held accountable for the fact that the money was not placed in a dedicated account. (If it were in a dedicated account it would not count toward the resource limit). If you used the money to pay your own debts, then you have a problem because any SSI you get for your son is to be used only for him. That said, if you were behind in an electric bill, it could be reasonable to pay part of it with his money (perhaps half if there are two of you in the household) or if you paid a credit card debt that included charges for his medical care or clothes, the same would be true. I suggest you gather all the information that you have and proofs of payment and go to Social Security to discuss the matter.

      Sincerely,
      Kay

  • Karen W.

    Hi Kay,

    I applied for SSI in Nov 2009 (because I was in “CRITICAL” condition from a cervical spinal CORD injury), was denied at initially 2010, hired attorney immediately, then reconsideration was denied & denied at 2012 hearing. The SSA Appeals Council reviewed my claim/case & judge’s 2012 denial decision and threw out hearing denial & gave me a new hearing. New hearing was held on Aug 19, 2014 and I was given a “fully favorable” decision based on multiple medical conditions making me severely impaired & in danger of becoming totally paralyzed from either neck down or from waist down. I was found to be “disabled” by SSA standards as far back as Nov 2009 and judge threw out EVERYONE’S erroneous judgements & decision about me and reviewed my 2005 application(I was approved but not paid the man I married made way too much money) & decided not to open it back up and add it to this case with no clear explanation.

    Now during ALL this, which has been 4&1/2yrs, I have had to financially suffer greatly!!! I have had a 25yr career working w/ Special Needs Persons and became Unable to work, in a state(AZ) that gives NO cash aid to disabled persons nor housing help, I became homeless Jan 2011(the man I married stopped paying on his house in mid-life crisis & went to fed prison & bank wouldn’t take our cash! B of A STOLED our home!!!). So I have struggling to eat & have shelter for 3yrs thanks to B of A’s & SSA’s messed up careless staff.
    Which brings me to my question:
    How much longer do I have to wait for what they owe me? I really need to get housing because I was recently in hospital & found out I’m in SERIOUS condition again & dire need of surgery on my spine…again! I can’t go through recovery again on the streets. I’m only 49, I get (CA)General Relief of $221 but that doesnt help much & Foodstamps. I know the attny & GR gets paid back out of my SSI but; Can I get urgent funds for housing & someone to help me find a place to live where someone can check on me, I can come & go as I please & have my 2yr old grand daughter come stay w/me once a week? If so, when & how? Do I have to do any thing more?
    Oh the last judge also Denied the Payment Agreement I had w/ my attny because “they” NOT “I” appointed extra counsel to my case & contract explictly stated it was “not vaild if case went to a hearing”? Does that mean they aren’t getting paid? Only 2 signed w/ me & the last attny had no payment agreement w/me (but she did a great job).
    Thanks for you reply to all this. 🙂

    • Kay Derochie

      Dear Karen,

      Contact your local Social Security office and ask for expedited handling for payment calculations and release of payment due to your homelessness and severe medical condition. They may be able to speed things up a little. As far as the attorney agreement goes, it may mean that the judge has denied the rate they claimed, but the attorney can apply for a lower fee. Of course, you can choose to pay your last attorney, who did a great job, a fee once you receive your back pay and get yourself situated.

      Sincerely,
      Kay

  • Val

    Hi there two questions. Will the SSI back pay that I received be deducted from the SSDI back pay I am waiting for. Also i was given and expected day for my SSDI back pay and my local office also put in a request for expedited payment yet the proposed payment day has come and pass, my lawyer got paid over two weeks ago, yet I haven’t gotten my payment. Is there a time frame after your lawyer gets paid that I can expect to get my back payment.
    PS. The judge made his decision on March 19th but forgot to send it to the payment center. My local office finally sent the decision to the payment center on June 10th and I still haven’t gotten my back pay. I have gotten three monthly payments for July, August, and September.

    • Kay Derochie

      Dear Val,

      Your Social Security Disability (SSDI) back pay will be reduced by Supplemental Security Income (SSI) paid for the same months. It can take up to three months after your monthly SSDI payments start for SSDI back pay to be released. If you haven’t received the back pay by the end of September, I suggest following up with the local office and ask them to follow up with the payment center.

      Sincerely,
      Kay

  • eddie

    hello I got approved for SSI and ssdi. The judge approved me both. Record says I became disabled from 2011 to 2014. Started receiving my payments in may. I got an award letter from ssdi stating I’ll receive $13,000.00 but have not received it yet. Why? Also ,been waiting for ssi backpay too. I just found out that I won’t receive any ssi backpay cause I’m on ssdi. In the beginning when I had the interview with ssa about my information, they kept telling me I’ll receive senificaint amount from both. My attorney won’t help cause he already got paid. Can u please answer those subject for me. And if anything how do I get those funds that are owed to me. I’m in dier need of assistance with everything in my life. I’m buried in bills. Thank you for your time and assistance, Eddie.

    • Kay Derochie

      Dear Eddie,

      It is possible that a misunderstanding has occurred. It may be that it is correct that you will both receive SSI back pay and then also no longer be eligible for SSI once the Social Security starts. If this is the case, the $13,000 SSDI will be reduced by the amount of SSI paid for the same past months. If you have already had an interview to update your finances, then the SSI, if any, should start within a month. The SSDI back pay can take two to three months longer and monthly benefits usually start first.

      Sincerely,
      Kay

  • debra

    I was wondering how to get EMERANCY money from ssi who do I call.ive been approved for back pay but still have got anything yet.its been awhile need to pay rent get food

    • Kay Derochie

      Dear Debra,

      Contact the person who is handling your claim at the local office to explain your situation and request an emergency advance payment. Whether or not the payment is made is up to Social Security’s discretion. If granted, the payment will be collected over a six-month period.

      Sincerely,
      Kay

  • Ok I just got an approval letter for my adhd son. I make $2000 a month after taxes but make more Gross earned income. My rent went up from $150 to $869 . He also go to a behavior therapist and Need help tutoring How do I get more SSI benefits gor his needs. Currently payments say for September $1:00 month and so on. What do tjis mean. Do I need to get a extermination form or get a attorney to look over this

    • Kay Derochie

      Dear Sophia,

      Your son’s SSI is calculated based on your earnings and on whether you are supporting other children and a spouse and, if so, whether they have income. If you have no other children or spouse in the household, the maximum gross work earnings you can have for one dollar of SSI benefits to be payable is $3,009.

      Sincerely,
      Kay

  • amanda

    boy friend just got approved by local ssi office for a 1000 dollar back pay advance for food clothing and such and it hasn’t came on the direct deposit account card how long will it take this is a emergency

    • Kay Derochie

      Dear Amanda,

      If he has already had a financial review after receiving a medical approval, payment can start anywhere between a week or two to a month or more.

      Sincerely,

      Kay

    • Stephanie

      I’m in the same situation just wondering if your ever got released . Our has approved 10 days ago . We still haven’t gotten it . They told us 3-5 days

  • donna

    Hi my sister-law just got a favorable letter from ssi, she has been homeless for a few years they said it could months to get her first
    Ck,she has nothing now is there a way she can get an advance on her 1.5 year of back paid to her

    • Kay Derochie

      Dear Donna,

      I suggest that your sister-in-law take the judge’s approval letter to a local Social Security office and request an interview to go over the non-medical factors of her claim. At the interview, she should let the representative know that she is homeless and request expedited handling because of that. Usually back pay is limited to $2,163 per installment payment and the installments are six months apart. If she cannot pay rental entry costs and utility deposits with that amount, she should request release of a larger amount so that she can get into housing.

      Sincerely,

      Kay

  • I am on a very limited budget (SSD). When I was on SSI, years ago, the people I owed rent to, car payment too etc, that I filled out my forms for and were signed by me, I paid as soon as I received my SSI check.

    I let someone I thought was a friend stay at my house for free this past year, he had no income, no where to go,said he would do all he would do to help he said. So I was out of a lot of food and cigarettes. I later found out he had been going to Dr. and selling his pain pills making up to $600/mo.
    When he found out he was getting his check, he started a huge fight I still don’t know over what. He took his stuff and left and I found he was also getting his SSD the next month. I supported (no sex stuff!) this “best friend” for 8 months. I could have rented that room out and saved that money for a car, and now he says he has no obligation to pay me the money he sighed receipts to you (SSI) he would. He also owes me 30 days notice for the money lost just leaving like he left. Please tell me if and what can I do anything I can do about this?? I am in desperate condition as I totally counted on this.He owes me 8 months of $400 rent. The last 3 months he moved his girlfriend in but since she just bought a $12,000 car and had to get it taxed, titled etc…I had to give them 30 notice to make them leave, how did I think I would get to the could get to the courthouse to get a notice. Please, please let me know if there is anything I can do to get the money, the rent, he owes me. Thank you.
    Erin Farrior

    • Kay Derochie

      Dear Erin,

      It would appear that you need legal advice about your options. The Social Security Administration (SSA) has no capacity to make your friend repay you. However, if he misrepresented his living arrangement to SSA by claiming to owe rent that he had no intention of paying, you may want to inform them. You can do this either by going to a Social Security office or by calling SSA at 1-800-772-1213.

      Sincerely,

      Kay

  • Mary

    Hi Kay , I am praying you can help me. I have an atty that hasn’t helped me with my questions I have and I’m sure it’s to keep this going for more money for them. Saddening 🙁 anyways I recieved an award letter saying all my medical matched for disability benigjts. I still have that letter. I was told to go to Ssi local office and bring in documentation by the 14th I think of nov in which I did. Then I recieved a denial letter ( I was in shock.) I guess someone picked back up my case. But my atty is saying that Ssi is saying there was a Glinda In the system. No that doesn’t happen or definately shouldn’t. I know I’m definately medically approved for many issues for Ssi and Ssdi and have all the proof. Ok and get this. I get a letter addressed to my minor daughter saying u r denied. I never applied for her and my atty is only saying that my case is waiting for a date at the court Ssi judge. If I was an atty I would fight all those false documents they sent and question them all but they just want to wait for the hearing when I already recieved an award letter for medically. Can you please give me advice as to what to do. I’m thinking I should look into getting a new atty. I even have the women’s name that said I was accepted for Ssi and 2 more people that said I was approved to just get a denial letter. It’s so fusterating because I cannot work and this is just unneasasary to have to go though all of this when clearly I medically accepted. Idk. Please help

    • Kay Derochie

      Dear Mary,

      I cannot advise you with regard to whether you should remain with your current attorney. The written notice of denial is the official decision and that denial can be appealed. The errors in verbal notification of approval are unfortunate but are not central to getting your claim approved. If your next level of appeal is a hearing, then your attorney is right in that all arguments for your case need to be presented to the judge that is hearing your case and you will have to wait for a hearing date, which can be a year or more.

      Best regards,

      Kay

  • please help I’m on SSDI and have no way to the doctor or the grocery store. I am currently going under the interferon program for Hep C. my vehicles broken down I need to fix it. please help. thank you for your time and consideration of this request.

  • I am in dier need of a emergency advance.due .. . my medical bills and my auto Mobile breaking down. I live in a small town have no way to get to the doctor or to any grocery stores. thank you for your consideration of this request. sincerely, William b.Clay. 559 667-2951 again thank you and have a happy Thanksgiving.

    • Kay Derochie

      Dear William,

      This site (Disability Advisor) and information service provides knowledgeable information about Social Security and Supplemental Security Income disability claims and benefits.Disabiltiy Advisor also connects people with experienced Social Security attorneys. The benefits themselves are paid by the Social Security Administration (SSA). I suggest contacting SSA. If you have already been approved for benefits and payments are pending, not typically, but in some circumstances, an emergency advance is possible. It would be best to contact your local office, but if you do not have the number, you can call SSA’s call center 1-888-772-1213 and ask if they can give you your claim representative’s number.

      Best regards,

      Kay

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